I love my Z2 which finally really died this week with sudden blackout after just under 2.5 years use. For a US$600 phone, I think the lifespan was short and I would have expected more. The micro-USB died in the first year but otherwise the phone could still function. The photo quality has been excellent but the service quality I received at Sony was horrific. I was routed to a phone tech who tried to get the phone rebooted by depressing the power and volume up key which got the phone to buzz 3x and shut down, but did not succeed in getting the screen to come back. He then told me it was a hardware screen issue and told me to go to the service center which is a 45 minute ride away. At the service center, they said they were out of parts and the phone could not be serviced which is a bunch of bull. I know you can buy these screens off Alibaba from China and at the Wanchai tech center. The tech should never have lead me to go there. Now I'm stuck with a phone that is bricked but I get an LCD backlight from the crack between the screen and plastic, so I decided to open up the device myself after seeing some youtube videos on how to replace the screen. It doesn't look difficult, and the memory card appears to have taken photos so the phone seems to be functioning. I removed the screen protector which they say interferes with the phone's lcd causing it to blackout. Should I take a chance to buy a new screen for $25 and change it or toss the phone?
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