Sony, quit replying solutions containing bovine excrement. There is clearly no issue with hardware, these phones have no cracks in the screens, they are not repaired by any service centre, nor has any fault been discovered in the touch screen operation. You have a real software issue at your hands here and tell the community what's the technical background (most people seem less ignorant and more savvy at troubleshooting than you) and when you plan to solve it. And why has this topic been put on 'solved' in the first place. Some real answers please if you want to maintain your userbase.
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