This is why Sony is losing massive amounts of money from their phone, TV and audio side because of abymsal customer service. Only the ps4 is saving them. Sony has the worst customer service of any large company and having dealt it them I can state this as a fact. You won't be getting an update anytime soon as they have not even had the decency to do a press release. So, don't hold your breath for this update any side of this year.
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