My z3 comapct was never dropped, hit, punched, crushed or used roughly in any way. I got it 3 months ago, putting front and back protectors on immediately. Went to bed after using the phone that evening (no drops etc etc), put it on bedside table then responded to an incoming text. Couldn't understand why the screen was completely unresponsive. Tried to turn off phone with side button - no response whatsoever. Realising there was a big problem, I looked more closely at the phone and to my horror saw it was shattered in the bottom right corner. How can that happen without it being dropped or hit? I don't get it! I saw the negative reviews before buying the phone but decided that would never happen to me! lol. Just hoping Sony can see that there are no indentations on the protectors to indicate the phone hasn't been dropped or knocked. Very sad. I loved my phone.
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