I am experiencing exactly the same fault as the above person. My phone not yet a year old and started doing this. It is with every phone call whether incoming or out going. The service provider I got the contract and phone through doesn't have a depot ( or at least not one any where close to my home town). I have had to lend a friends comp in the past to update the phone when it's been requested but my friend completed the action for me as they were computer literate and I'm not so confident especially when dealing with very precious data that can't be replaced. I would happily have the data backed up onto a safer device. Unfortunately the friend has now moved away and so I'm left with no computer access or knowledge of how to do these actions properly. I haven't yet contacted my provider in ref to this fault, as it's only just started, but I'm aware that even if I needed to return the handset for repair I would need to backup all data I wished to keep.... Do you have any solutions or advise?
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