Not a common issue...
You say that a lot. Yet there a pages deveoted ot it on most phone sites and even in general forums. Like this for example:
It even made it onto TV:
And SONY themselves have admitted it and setup a hotline for it (for a single day in one single region, see the video).
Sony have known about this since the Z1 and not only have they turned a blind eye to it but they kept in whatever design fault is causing it.
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Bull there isnt. Sony offered to fix them for free with earlier models which is an admission of guilt and I know for a fact that my phone didnt magically have some adventure during the time between me putting it on top to my clothes in my luggage and me picking it up in the morning. IT DIDNT MOVE. And that is beside the point. I am not talking about internal warranty, read what I wrote not what you wish to hear. The major point is that Sony refuesed to fix their own broken phone peroid. They flat out refused to fix it at any cost and said it can not be done anywhere in the world but where I bought it from. So because I chose SONY I have to cut my vacation/work short or buy another phone. How you going to defend that? The very clear message is that anyone who ever gets on a plane should steer well clear of anything Sony. Take it from them not me.
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This is absolutley ridiculous. The story: I am spending 40 days in Japan. 3 hours before my flight I wake up and find a hairline crack from the lower speaker to the edge of screen in the front glass. Most of the screen is unresponsive to touch making the 2 DAY OLD phone useless. The phone was in a 23 degree room sitting on a pile of clothes. It cracked totally by itself. Of course I had zero time to get it replaced in Australia, I had to make my flight. So now I am in Tokyo with a broken phone and I NEED a working phone. I need to for communicating, translating, navigating and also for work (I am a web developer and make lots of mobile sites and NEED a test phone). I was prepared for Sony to pull the warranty card, I am totally prepared to PAY to get it fixed (even though Sony broke my phone themselves by design). But the thing I am most pissed off about is the fact that Sony in Ginza, right on their tax free floor where they enourage people to buy Sony products and take them overseas said that I must fly back to Australia to fix my Xperia Z3. **bleep**???!! YOU FIX Z3'S THERE ALL THE TIME, WHY NOT MINE?.. Sony sells me a phone that breaks itself, then provies zero warrenty and then refeses to fix it even if I pay. It seems spiteful and childish and what did I ever to do Sony?... Thanks Sony, really great. Awesome. I have about 10 walkmans including the $1000 NWZ, I have the $700 HPA-1 AMP, $1000 MDR ex1000 headphones, a $2000 VAIO, a Sony 42inch LCD not to mention every PlayStation and handheld ever created. I have given Sony about 20K. Yet the ONE time I need them to provide me with a product that works they treat me like this... I have created a case with the ACCC already for when you refuese to fix it under warranty in Australia if it comes to that and I have registered two sony xperia domain names ready to create sites to go to PR war with you (as I said I am a web developer and great at what I do). But preferably I would like you to DO THE RIGHT THING and just fix my phone which broke itself so I can go back to enjoying my working holiday with my EXPENSIVE phone.
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