Same here, took my phone out of my pocket to check an email, everything was fine. Put it back in my front pocket (nothing else in it). Five minutes later, took it out again, the phone was behaving strangely, opening many applications. Look at it from the side to discover a hair line cracked! Nothing else but my pocket was in contact with the phone! I called customer support, and when describing this, the guy said with an ironic voice: "so the screen broke miraculously?" What the ****, this is not a miracle, and seeing how many people have the same experience, I really hope that they actually take care of this problem, as I can tell you that everybody around me will know how fragile this great phone is! The summum is when they assuer you that sending the phone in a simple bubbled enveloppe will be fine: I am sure an empty pocket is safer than that! Will follow up on the response from Xperia Care, but surely if so many phones come back like this there must be a way to demonstrate it is a product fault, and not a customer fault.
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