Its been more than 24 hours...and dere is no response fron SONY. Is this forum obsolete or something.. What is wrong?? No value for cusomers?????? I guess facebook would be a better option...
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Hi, I have always been a SONY fan since my childhood. The trust my dad had in this brand was inherited in me. I have always used Sony products and Sony phones since decades. I got a XPERIA ZL the day after it was launched on 12 March 2013. I was very excited to have the phone I had long been waiting for. It had no issues till now, but now the battery has jus got too weak. I need to charge it thrice daily, and to my surprise when I get up in the morning I find the phone out of battery, even though im not using 3G internet. I gave my phone to the Authorised service centre at Lajpat Nagar, New Delhi, and they assured to replace the battery. But when I went to collect the phone, im told that the battery is not replaced as its good . On my several attempts to explain them the problem the battery was not replaced. I have always advised my friends, friends of friends to buy SONY phones, but today I myself feel cheated. You buy a 36000 INR phone and the battery is dead in jus 9 months. And there is no support provided. SONY its a great loss to loose a trustworthy customer. But I guess KAZUO HIRAI isnt aware what is sold in the name of a mighty brand, cheap plastic... Really disappointed in you SONY. Job sheet number : 13123002815 Job number : w113123002815
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