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About Phy
since
‎2014-11-07
Phy
Forum Legend
5418
Posts
746
Kudos
250
Solutions
‎2017-01-18
11:48 PM
1 Kudo
Try contacting your local Sony Xperia support to get it repaired. http://support.sonymobile.com/global-en/contactUs/
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‎2017-01-18
11:47 PM
You should get a single notification, if you get double notification it's not the phone but rather another notification app that might have installed.
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‎2017-01-18
11:46 PM
1 Kudo
Test the phone in safe mode to see if you experience the same WiFi issues. How to boot on safe mode http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 How to boot on safe mode on Lollipop 1. press and hold the power key 2. once you get the pop up menu 3. press and hold "power off" 4. Boot on safe mode should become available
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‎2017-01-18
11:45 PM
1 Kudo
Check the music equalizer settings and Google Now Launcher it's not a Sony app, you might have to contact the Developer apps-help@google.com
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‎2017-01-18
11:45 PM
1 Kudo
Try reinstalling Sony Xperia Companion and try it again.
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Test it out on safe mode. How to boot on safe mode http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 How to boot on safe mode on Lollipop 1. press and hold the power key 2. once you get the pop up menu 3. press and hold "power off" 4. Boot on safe mode should become available
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Contact your local Sony Xperia support to get it inspected and a quote on the cost. http://support.sonymobile.com/global-en/contactUs/
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‎2017-01-15
09:27 PM
Boot in safe mode and see if you can play the videos onces in safe mode. How to boot on safe mode http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 How to boot on safe mode on Lollipop 1. press and hold the power key 2. once you get the pop up menu 3. press and hold "power off" 4. Boot on safe mode should become available
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‎2017-01-15
08:26 PM
1 Kudo
It's best to contact your local Sony Xperia support regarding your warranty questions. http://support.sonymobile.com/global-en/contactUs/
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‎2017-01-15
08:24 PM
1 Kudo
It could be an issue with the battery. Try to contact your local Sony Xperia support to get your device inspected. http://support.sonymobile.com/global-en/contactUs/
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‎2017-01-15
08:19 PM
Try booting in safe mode and check it again. How to boot on safe mode http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 How to boot on safe mode on Lollipop 1. press and hold the power key 2. once you get the pop up menu 3. press and hold "power off" 4. Boot on safe mode should become available
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‎2017-01-15
08:18 PM
You can also repair the phone with Sony Xperia Companion and check if it no longer turns off when you lock the phone. http://support.sonymobile.com/global-en/tools/xperia-companion/
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‎2017-01-15
08:16 PM
Boot in safe mode and see if you experience the same issue. How to boot on safe mode http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008 How to boot on safe mode on Lollipop 1. press and hold the power key 2. once you get the pop up menu 3. press and hold "power off" 4. Boot on safe mode should become available
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‎2017-01-14
08:37 PM
1 Kudo
Since the screen it's broken I think this app will work better https://play.google.com/store/apps/details?id=com.ysrsoft.shakecall
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Are you able to see the camera app on the provided link? Maybe it's not supported in your country
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‎2017-01-14
08:35 PM
Also, you can contact your xperia to have it repaired. http://support.sonymobile.com/global-en/contactUs/
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‎2017-01-14
08:34 PM
Repair the device with Sony Xperia Companion. http://support.sonymobile.com/global-en/tools/xperia-companion/
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How are you downloading the writing languages?
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‎2016-11-13
08:45 AM
2 Kudos
You can't http://support.sonymobile.com/global-en/xperiam4aqua/userguide/Still-camera-settings/ 13MP 4128×3096(4:3) 13 megapixel resolution with 4:3 aspect ratio. Suitable for photos that you want to view on non-widescreen displays or print in high resolution. 9MP 3920×2204(16:9) 9 megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. 8MP 3264×2448(4:3) 8 megapixel resolution with 4:3 aspect ratio. Suitable for photos that you want to view on non-widescreen displays or print in high resolution. 8MP 3840×2160(16:9) 8 megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. 3MP 2048×1536(4:3) 3 megapixel resolution with 4:3 aspect ratio. Suitable for photos that you want to view on non-widescreen displays or print in high resolution. 2MP 1920×1080(16:9) 2 megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. VGA 640×480(4:3) VGA format with 4:3 aspect ratio. This setting is only available in Manual capturing mode.
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‎2016-11-13
08:43 AM
No, once the battery reaches 90% and above the LED will turn from yellow to green.
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‎2016-11-13
08:42 AM
This guide should guide you in the right direction http://support.sonymobile.com/global-en/xperiaz3compact/kb/023101880740ee8f1014923d18e78004ea7/
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‎2016-11-13
08:42 AM
Has the phone worked at all with your current network or a different SIM card?
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‎2016-11-13
08:41 AM
Use Sony Xperia Companion to repair your Z5. http://support.sonymobile.com/global-en/tools/xperia-companion/
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‎2016-11-13
08:39 AM
Check if the touchscreen is working. 1. Settings 2. About phone 3. Diagnostics 4. Test 5. Test touchscreen
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