Sony's replies to my emails: " As you are aware, your Sony Xperia Z/Z1 has recently been examined by engineers at our service location. They have identified that your handset is not covered under the manufacturers’ warranty and the display cracking is not due to defects in design, materials or workmanship. As with any issue on your handset our engineers would fully examine the handset and the issue to see if it is covered by the terms and conditions of the Sony warranty. In this case they have diagnosed that the issue appeared not due to component failure but as a result of impact of stress damage on the screen. " My phone was on the locker. It was in perfect condition when I put it there and 1-2 mins later when I took it the phone it was not responding to my touch and 1 very thin cracked appered on the LCD (just under the top screen). ??????????
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