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About sameerpatil1
since
2012-11-28
2012-12-21
sameerpatil1
One time poster
22
Posts
0
Kudos
1
Solution
2012-12-17
01:46 PM
Ganesh They just buying time even they have told me same .I have given my cell twice and fianlly they havent resolve this issue. I have strongly asked for replancement with some legacl action and i got repalnce ment but after so many settlements and money deduction which is also fin loss for me. But dont west your time and work time ehnce go for replancement
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2012-12-11
04:33 PM
Hi Mahi Just do following Go to consumer grahak manch Give rs 5 and file your complain with saying "Faulty phone provided by Sony and not able to replace" and take CASE ID Then on single paper write your detail complain. Add 10 rs cort fee stamp then at lower corner mention CASE ID which grahak manch given to you... Then submit this copy to serivce center by seppe post with ACK next will be taken care by cort. T Sam
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2012-12-11
01:32 PM
Hi Rohit After doing complain with consumer cort i have been given as replacement.Not yet received new phone but all documentation done . But i will say not go for sony from day onwards T Sam
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2012-12-08
07:44 PM
John Still sleeping? friend weak up and call to SONY CEO ...we will hit them and thier quality commitment now.. ask your ceo to read their quality policy and vision infrant of all employee. My problem has to get resolve any how in next 3 days ..other wise i am reday to tye a big knot on Sony's neck through legal action.... call me on my cell phone
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2012-12-06
10:11 AM
puyush: I dont have any such cover even company new phone plastic i have removed ... Its non sence SONY ....I have even very bad exp with sony not have with anyone even in my entire life
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2012-12-04
01:15 PM
Puyush Thnaks for raising this . Its known problem for sont as thay have many TIPOS with such problem on even day. They just running ways from solution which is not good. They have just chited that thay have fixed this issue by keeping by cell more than ten days and they tried twice but they fail to resolve this issue. Its seems like that are just buying time and doing nonsense stuff. Its badddddddddd
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2012-11-30
10:18 AM
John As Tech support Engineer you can only say this. As a user you cant image what we are gating after paying full amount to Sony Corp. One more thing its not device specific issue Its generic issues. When i went to service center this issues already reported by more than 100 user in last 10 days. .................. I have given my phone ti service station and that have keep this device for more than 4 days to repair. And then returned this device as working fine..But still issues is there and its 100% reproduce.. I have visited second time and now they are saying they will replace this device. ------------ As a user this is not good ..what image Sony is carrying in customer? Especially as user i will not buy SONY next time....and along with me you have losed 10 more customers Bad Sony, Sam
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2012-11-28
12:21 PM
I have purchased Xperia Tipi single SIM on 11th of November on Diwali festival. I have started using on same day and when I was calling to few of my friends then they complain about my voice and inform they are not able to hear me Cleary and they are gating their ECHO itself on their cell phone. Initially I thought that this might be issues due to network operators.Same issues was continue more than week then done two tests .I tried by inserting other SIM cards to my phone and then celled to same numbers –Still ECHO was thereThen I want to service center –where I have given my cell phone for investigation and they inform they will take 10 days for detail investigation. During one hour of my waiting period there were three Tipo user arrived with same complain ,out of them one got replacement as he came just after 3 days after his purchase.As a phone voice quality and cell connection as basic characteristics of any basic cell phone. Now hoe come sany haven’t captured in their testing cycle. Its very bad for user that Sony failed to provide basic smooth call connection to user.If this issues is not solved then I will file case against SONY Mobile in consumer court. T Sam
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