Thanks for your reply. I went to the store that I purchased the phone from. They replaced the SIM (yes, it was a mini SIM to begin with) and I made 10 calls from inside the store to see it the phone would re-boot. Success! It's was okay. Got home, gave it to my wife. She made one call . . . the phone rebooted. Hasn't done it since then, but she's only made 2 calls. Hopefully the phone was just flippn us the bird one last time and will now start behaving but . . . I'm not optimistic.
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Bought my wife the Sony Xperia Z Ultra for Christmas. She was thrilled until she tried making some phone calls and the phone randomly re-booted itself. Sometimes it works, many times it doesn't. I took the phone back to the supplier and they replaced it (took 4 days). Happy to get her phone back, she started making calls and the same thing happened: random rebooting of the phone. Message says "Network SIM card error". The SIM light at the top of the phone shows a red "X" and then the phone shuts off and reboots. I called our serv ice provider (Bell Canada) and they said they'd not heard of such a glitch. At first they thought it was the SIM card because . . . well, how could it be that 2 phones had the exact same, weird problem? The tech spoke with his boss and came back to tell me that it wasn't the SIM card because the SIM card may just drop a call or not be able to find a network in the worst case scenario, it had to be the phone. So tomorrow, I'll be going back to the dealer again and seeing if the same thing happens to a 3rd phone. Not too pleased about this at all. Anyone else experiencing this problem? Thanks in advance for reading this.
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