Dear all, I'm new in the sony xperia comunity but I already faced this same issue with my windows 10 computer. The only way I got to make it work was applying what Armholt explained in is comment (btw, thks a lot for shairng): I had to close the soft using a right click on both the task bar and system tray icon. Then restart the soft from the windows start menu and only there the old backup appears and I was able to extract the backuped files. Thank again for shairng and I hope this can help the next one!
... View more