Hi @Zirbit, sorry to hear about this. Does this only occur when using a cover, or have you tried using the device without the cover and you have experienced the same behaviour? As it worked fine after a factory reset previously, could you try and restart your device in safe mode and see if there is any change? Just so we can make sure that a downloaded application isn't the cause of this behaviour. No data will be deleted, it's just a mode where downloaded applications aren't activated, but they will return after a normal restart. As far as I know the 6 GB RAM version was not released in Russia, but you may want to double check this with your Local support team as I work Globally and I may be wrong. They are also very well informed about market specific updates and will be able to provide a much more detailed answer than I can. Keep me posted!
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