hi all, i have sended my phone 4 times and it stil is not working. my xz1 had an update in december and after restart it stopped working. i sended it in for repair and got it back. Now the caller has an echo, they hear themselfs repeating. I resended it to support and got it back with the same problem, so it was not repaired! so i sended it in again and got it back with the same problem and a scratch on the back. So furious as i was i agreed to send it in again now i got it back scratch fixed and no echo! jipee for one day. After 2 days i notist that the hands free function doesnt work anymore. And a day later it doesnt charge anymore, so that was last week. I called the service very furious, they would resolve it ... and call me back on monday. That didnt happen and when i called on wednesday they dump belgium guy says i can send it in for repair ...... I HAVE never been soo furious for a brand. Never ever a sony! Samsung was nr 1 but sony you defeated them by a mile with the worst service ever!
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