@Jonas it happen when i'm using my phone, it was just like ordinary day.... Then my phone dead and after i turn it on, the battery is stil around 30% and i thought maybe i'm use too many apps so it consume the battery fast. Then a few days later my bettery is 60% and it's dead. I turn it on it again but it dead again when the battery around 30% And maybe a week later i just charged my phone (100%) but it dead when the battery still 98% and when i turn it on, it said my battery is 5% so i try charge it again and surprisingly my battery became 72% And that keep happening until now, so i charge my phone 24/7 😭 (do my phone will get worst if i charge it all the time?) I try ask my cousin about this problem, since she had the same problem but different phone (she used Iphone 6). And she said it's the battery problem, so it must be replace. And i've already search for Sony Service in 'smartphone mall' in my city, but no luck. I spend 4 hours search for Sony Service Center but it seem it already close. And i heard (from Sony cs) in my city only remain 1 Sony Service Center left. And that quite far from my home (and i don't have time yet to check it) P.S: sorry for bad english, it's not my 1st languange 🙏🙇 i hope you can understand it
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How is it started? Because i have same problem. Some day my phone dead when the battery still 60% and getting worst. Now my phone dead when the battery 98% so i must charge it all day long 24/7. And Sony customer service said they don't sell sparepart as accesorices so i can't find original battery for my phone. Maybe i will try go to Sony Service Center...
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