Just a reminder of current symptoms: No sound through the internal speakerphones No sound through the auxiliary 3.5mm jack When attempting to play a song from the sony music app it says "cannot play song" When on facebook it says some sort of error occurs when trying to play a video with sound Any other videos played from the phones album or online (youtube etc) normally play but with no sound I cannot record video as the device says "Cannot record. Recording or a recording-related function may be in use by another application". When the phone receives a call through facebook messenger the call fails as soon as I hit answer ALSO..... when going through the Sony Xperia diagnostics - If I click to test the speakers, I hear no sound. If I click to test the microphone, the app becomes unresponsive and freezes till I exit. However, I can play music via bluetooth and have been doing so for the past couple weeks with no problem whatsoever. Notification sounds come through the bluetooth device (wireless speaker or car speakers) with no problem too.
... View more