Hi Kudos, Yes, I already tried to uninstall and install again the Xperia companion and tried it on another computer. I also tried different cables and still won't get recognized by Xperia companion. NO, I didn't get to modify my Sony C5 software also I'm not a tech guy and I'm happy with how my C5 ultra features works for me so a software modification is a big NO for me. I also tried to hard reset my smartphone and still, notings change from the recent status. I guess my only chance to get this one fixed is thru a service center. Thank you so much for your time and suggestion. Regards.
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