This literally just happened to me. Got the xa2 on may 3rd have had one replacement as it went of for a different softwaer issue and got broken in the procedure (screen got cracked). They gave me a brand new one 3 days ago. got it Thursday afternoon (this after a month phoneless while they decided whether to repair or replace the handset they broke) within 12 hours it reproduced the same software glitches as the first phone. Today was happily scrolling through Facebook and it froze, after 15 minutes it was just doing nothing so did the reset advice on here provided by sony. Now my phone is off, no led charging light or anything. Tried everything the help section said nothing. Plugged into the computer and ran the companion software....doesn't pick up the device, even following the wont recognise it thread it won't asknowledge the phone! I'm only relieved that after the same software glitch i contacted 02 who the contract is with since as the supplier of the phone they are the one CAB told me to deal with they are sending me out an entierly different model and brand of phone which arrives tomorrow. I am sorry I ever went with the XA2 , worst most unreliable, glitchy piece of junk I've ever come across!!!
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