Hi @racerx7, Welcome to the community, I am sorry to hear about this error message This sounds software orientated and seems you may need to repair the phone's software to resolve it. Here are some instructions on how to perform this task. software repair using Xperia Companion here are some instructions on how to backup, although you may not be able to due to the issue you have explained. backup using Xperia Companion Please let me know the results.
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