This is to inform everyone how well a LOYALITY is paid.You all remember few weeks back Sony has reported that some customers were facing display crack issue with no accidental damage;unfortunately I am one of them.So,I had submitted my XPERIA Zfew days back and today I again called them for the status.They asked me for 32000/- to repair my display.Can you believe that 32k!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You can get XPERIA Z from retailers in 30k..................... What happened to them??Somebody from the company has to give me an answer or I am gonna sue it like it has never seen before.
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I just wanted to ask you something pretty seriously.The thing is that for the very first time I bought an Xperia Z on the suggestion of one of my very good friends thiking it would not incur any commonly occurring problems as usually occur in other smartphonesbecause it was being hyped and shown by the company in that way.Happy I bought it and loved it in every possible way until one day it all happened. I was busy cleaning my phone with my own hands and a soft piece of cloth suddenly I noticed I had received an incredible never seen before crack inside the physical display.To my surprise I kept thinking what the **bleep** just happened. With a stone on my heart and crying from inside I seeked the assistance from one of the authorized Sony service center.A chill went through my spine when I was told that I would have to pay atleast 18000/- for getting the display repaired despite the fact there was no acidental damage not even in my wildest dreams.I thought to myself my friend just got his 50k+ laptop screen repaired in mere one-fourth the price and I am the biggest **bleep** to buy Xperia that could make me pay my entire savings of all these months.So all those people who are asking for my help to buy them a smartphone I warned that to stay away from Sony in every possible.Sounds rubbish, I know a bit hard to accept but we can`t run away from the reality.Can we? So summing up I just wanted to ask you on behalf of everyone who are going through the same problem WHAT COULD BE POSSIBLE SOLUTION HEALTHY FOR BOTH(the company and the consumers)to weed out this problem? This is a not just a mere question but also a stain on your crediblity and pride that you need to carry along a long way.. DO REPLY AT THE EARLIEST I AM WAITING!!
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