Hi everyone, I'm having the same problem here as well. I can hear people, sound is a bit low but fine, they can't hear me well, according to them it's like I'm covering the mic with my hand or speaking under water... I've only bought the phone 2 days ago, only yesterday stating making calls to find this problem, as an old Android use I've tried everything possible, apps, settings, after the new update which my phone downloaded as soon as I switched it on, the noise reduction feature is removed and instead you can now only control the sensetivity of the mic which can't work for all situations and the auto mode isn't the best. When I tried to use another phone to call mine, today, the person speaking voice's was low, the background noise is not hearable at all so as the voice of the speaker is lowered as well. Ran diagnostics and all is working fine, surprisingly when I tried recording my calls to test, when I play them back the sound is okay (not amazing) but when the other person recorded the call my voice was unclear, muted and it's like I'm humming when I'm not raising my voice...the more the noise the more my sound is lowered and unrecognizable. To me, it seems like a software issue, I'm handing in my phone tomorrow to the shop I bought from so he can send it to check if there is a hardware failure. I switched from LG G4 because it was huge and over heating to a phone I can use with one hand and fits perfectly in any pocket but I'm starting to regret this decision. Please fix this issue or at least send a reply or something because this is really annoying.
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