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Xperia:Global warranty?

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One time poster
Message 1 of 7
4,709 Views
Message 1 of 7

Xperia:Global warranty?

Why doesn't sony give global warranty?... I recently bought Xperia Sola and just came to know that it doesn't give global warranty!!....And now I cant even get my cell phone repaired by paying!...Seriously....help me out.I obviously can't go to some other country for getting my phone repaired.

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 7
5,305 Views
Message 2 of 7

Re: Xperia:Global warranty?

indeed Sony doesn't offer this, they should, what's wrong with your phone? contact Sony customer service in the country that you purchased the phone from, you might be able to send it to them

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

6 REPLIES 6
Emperor
Message 2 of 7
5,306 Views
Message 2 of 7

Re: Xperia:Global warranty?

indeed Sony doesn't offer this, they should, what's wrong with your phone? contact Sony customer service in the country that you purchased the phone from, you might be able to send it to them

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
One time poster
Message 3 of 7
4,233 Views
Message 3 of 7

Re: Xperia:Global warranty?

I was having serious network issues and they said no support for out of country phones!....i could try sending it to the seller who i purchased it from but that would take a lot of time..so i really don't wanna do that.

Emperor
Message 4 of 7
4,233 Views
Message 4 of 7

Re: Xperia:Global warranty?

what issues do you have with your Xperia?

also repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 5 of 7
4,233 Views
Message 5 of 7

Re: Xperia:Global warranty?

I found this out the hard way too. bought my sola in germany, but couldn't get it fixed in the netherlands. and sony's international helpdesk and sony service in the netherlands have contradicting stories... sony netherlands said the only way was to get a dutch retailer to submit it to sony. of course no retailer will do that, as I did not buy the phone from them. disappointing experience.

in the end, I sent it back to germany. cost me more, but I finally got it fixed.

One time poster
Message 6 of 7
4,233 Views
Message 6 of 7

Re: Xperia:Global warranty?

well that really sucks for sony customers!!

Apprentice
Message 7 of 7
1,771 Views
Message 7 of 7

Re: Xperia:Global warranty?

Devices are not cheap, global warranty is vital and also it can attract customers. Apple did this and leads the field. Sony that is nice idea! Sometimes people are afraid of Xperia devices because of that.