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Some touch censers are not working.

SOLVED
Unregistered user
Not applicable
Message 1 of 7
2,878 Views
Message 1 of 7

Some touch censers are not working.

Hey Guys,

I just bought the new Xperia Sola on 9th June 2012. My some of touch censers are not working properly. It's the area where we used to scroll down the screen to check the notification & where we used to click on button to create a new massage.  Can some body  please help me?  Is this a problem with the phone?  Should I take it to the service center?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Master
Message 2 of 7
969 Views
Message 2 of 7

Re: Some touch censers are not working.

dial *#*#7378423#*#* select service test and test your touchscreen and if possible post a screenshot if you find any problem.

6 REPLIES 6
Highlighted
Master
Message 2 of 7
970 Views
Message 2 of 7

Re: Some touch censers are not working.

dial *#*#7378423#*#* select service test and test your touchscreen and if possible post a screenshot if you find any problem.

One time poster
Message 3 of 7
680 Views
Message 3 of 7

Re: Some touch censers are not working.

Try a repair with PC Companion, maybe it's just a software bug

Unregistered user
Not applicable
Message 4 of 7
680 Views
Message 4 of 7

Re: Some touch censers are not working.

DSC00162.JPGDSC00163.JPGThanx 4 ur ans.

As per ur ans. i did that touchscreen test yeh there is a problem in dat area.

Wat should i do now??

Master
Message 5 of 7
680 Views
Message 5 of 7

Re: Some touch censers are not working.

that seems to me like a hardware problem.

1,

update your phone with this..

http://www.sonymobile.com/global-en/tools/update-service

this is an official sony software so don't worry..

and if it says your phone is up-to-date click on install anyway..

this will delete all the phone's data so backup all your files first..

if you take the phone to a service cneter they will do a software update so its better to do it at home.

2. if it does not solve the problem , get it checked from the nearest service center. take the bill woth you and this should be replaced under warranty.

Emperor
Message 6 of 7
680 Views
Message 6 of 7

Re: Some touch censers are not working.

I agree, I've seen this on another thread




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 7 of 7
680 Views
Message 7 of 7

Re: Some touch censers are not working.

i got the same problem after 2weeks upon purchasing the phone. We already update the phone but it got worst. It's not acceptable for a 3 week old phone to get the touch panel replaced, that is a major refurbishment for a 3 week old phone. Is this a software issue? OR SOLA ARE FAULTY?