account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

xperia ray top screen goes missing

SOLVED
Anonymous
N/A
Message 1 of 2
Message 1 of 2

xperia ray top screen goes missing

my xperia top screen(where you see battery, service network + moretop screen.JPG) goes missing sometime, during this if i get a call, it just rings and i cannot screen anything on phone, restart gets it back.

can any1 suggest me what should i do.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Forum Legend
Message 2 of 2
Message 2 of 2

Re: xperia ray top screen goes missing

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                   or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

_______________________________________________________________________
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.

1 REPLY
Highlighted
Forum Legend
Message 2 of 2
Message 2 of 2

Re: xperia ray top screen goes missing

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                   or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

_______________________________________________________________________
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.