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wifi and bluetooth not working :(

Unregistered user
Not applicable
Message 1 of 10
8,541 Views
Message 1 of 10

wifi and bluetooth not working :(

my wifi and bluetooth not working when i get up from my sleep sad

i've tried everything like downgrade to GB, then flash to ICS again, but wifi and bluetooth was not working sad

is this because a hardware error? help please sad

9 REPLIES
Forum Legend
Message 2 of 10
7,058 Views
Message 2 of 10

Re: wifi and bluetooth not working :(

I guess it's a hardware issue

Dial *#*#7378423#*#* in dialpad/phonepad > service tests > bluetooth (and then Wifi) > test it

See the results and post it here

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Unregistered user
Not applicable
Message 3 of 10
7,058 Views
Message 3 of 10

Re: wifi and bluetooth not working :(

This is what happened to my bluetooth, my bluetooth was completely enable?! i'm surprised, after service test it enable??

but the wifi was not enable at all, this is the pic, just enabling, that's all, but the wifi seems not enable

and after enabling the wifi, my phone was restarting itself?? WTH!!

after restarting, 10 second again, my phone restart and restart again sad

please help me sad

Screenshot_2012-07-04-08-41-01.png

Forum Legend
Message 4 of 10
7,058 Views
Message 4 of 10

Re: wifi and bluetooth not working :(

Ofcourse i will try t help but it seems a hardware issue

________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

________________________________________________________________

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One time poster
Message 5 of 10
7,058 Views
Message 5 of 10

Re: wifi and bluetooth not working :(

I am also my phone xperia ray wifi & blutooth not working

mac address not avaliable and ip

and when i turn on wifi my phone is hange


please can you support me !

Demigod
Message 6 of 10
7,058 Views
Message 6 of 10

Re: wifi and bluetooth not working :(

To be modified. No stock FW. This is a potential problem.

Forum Legend
Message 7 of 10
7,058 Views
Message 7 of 10

Re: wifi and bluetooth not working :(

Do a software repair,

Use SUS

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

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One time poster
Message 8 of 10
6,909 Views
Message 8 of 10

Re: wifi and bluetooth not working :(

I tried all the above steps but still it's not working, I have contacted many Sony service centers, they couldn't fix this problem...
please help
One time poster
Message 9 of 10
5,859 Views
Message 9 of 10

wifi not working Xperia Ray----always showing error :-(

I have rooted my xparia ray and after that my wifi is not working. Pls help!!

One time poster
Message 10 of 10
4,671 Views
Message 10 of 10

Re: wifi and bluetooth not working :(

Same problem, WiFi and Bluetooth don`t connect. I have tried with PCC to repair, but it is not woorking.

Other ideea? Please help...