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Xperia Ray won't turn on.

SOLVED
Adept
Message 1 of 4
964 Views
Message 1 of 4

Xperia Ray won't turn on.

Hello please help me I have xperia ray ST18i, it went off after powering on Bluetooth and since then it's stuck on the boot loader “Sony and xperia welcome screen” and won't even display the homescreen.
I checked on the forum but did not find any solution on the previous posts.
thank you in advance
1 ACCEPTED SOLUTION

Accepted Solutions
Adept
Message 3 of 4
1,797 Views
Message 3 of 4

Re: Xperia Ray won't turn on.

Hello there sorry for the late response.
I managed to fix the problem, I just had to blow the phone and put back the battery 🔋. Thanks anyway for the solution I tried it before posting on this forum but it didn't work
3 REPLIES
Forum Legend
Message 2 of 4
952 Views
Message 2 of 4

Re: Xperia Ray won't turn on.

Hi,

Have you tried to boot the phone without SIM- and/or SD-card to see if it powers on correctly?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adept
Message 3 of 4
1,798 Views
Message 3 of 4

Re: Xperia Ray won't turn on.

Hello there sorry for the late response.
I managed to fix the problem, I just had to blow the phone and put back the battery 🔋. Thanks anyway for the solution I tried it before posting on this forum but it didn't work
Forum Legend
Message 4 of 4
925 Views
Message 4 of 4

Re: Xperia Ray won't turn on.

Glad to hear that it's now working! smile happy

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.