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Whatsapp Connection problem

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Unregistered user
Not applicable
Message 1 of 21
39,414 Views
Message 1 of 21

Whatsapp Connection problem

Yeseterday i just bought this phone and when i open whatsapp and after signing up and given the phone verification, i tried log in but it says "sorry whatsapp was unable to complete initialisation, please check that u r connected to the internet"

But my internet is clearly known that is on! i have gone to download apps and even go in browser and youtube but how come the whatsapp just cant be connected? Is there ways to solve this?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 4 of 21
11,416 Views
Message 4 of 21

Re: Whatsapp Connection problem

this might be the most obvious answer but can you uninstall the app and re-install it

if that doesn't solve it, delete the app then download OI File Manager -> access your SD card -> delete whatsapp folder -> reboot your phone -> reinstall the app

20 REPLIES
Forum Legend
Message 2 of 21
8,002 Views
Message 2 of 21

Re: Whatsapp Connection problem

go to settings -> applications -> manage applications -> all -> whatsapp -> clear everything

Unregistered user
Not applicable
Message 3 of 21
8,002 Views
Message 3 of 21

Re: Whatsapp Connection problem

I have tried that earlier ago everything has been cleared and i again go apply and give the phone verification but it dont succeed. still cant be connected.
Forum Legend
Message 4 of 21
11,417 Views
Message 4 of 21

Re: Whatsapp Connection problem

this might be the most obvious answer but can you uninstall the app and re-install it

if that doesn't solve it, delete the app then download OI File Manager -> access your SD card -> delete whatsapp folder -> reboot your phone -> reinstall the app

Unregistered user
Not applicable
Message 5 of 21
8,002 Views
Message 5 of 21

Re: Whatsapp Connection problem

LOls. after uninstalling and installing back it has connected. Thanks for replying so fast.
Unregistered user
Not applicable
Message 6 of 21
8,002 Views
Message 6 of 21

Re: Whatsapp Connection problem

Hello! I'm facing the same problem too... How do I uninstall the app? I tried doing it from the Market but it only uninstalls the updates.

Thanks!

Forum Legend
Message 7 of 21
8,002 Views
Message 7 of 21

Re: Whatsapp Connection problem

I'm glad I could help

Forum Legend
Message 8 of 21
8,002 Views
Message 8 of 21

Re: Whatsapp Connection problem

the long way

on the homescreen press MENU -> settings ->  applications -> manage applications -> ALL -> whatsapp -> uninstall

or the simple way

open the app drawer -> tap on the bottom right icon ( a square formed by 4 little squares) look for whatsapp -> tap on it -> uninstall it

Unregistered user
Not applicable
Message 9 of 21
8,002 Views
Message 9 of 21

Re: Whatsapp Connection problem

i also encounter problem with my whatsapp.

hv uninstall them but where n how to install them back?? Where is the OI File Manager???

Forum Legend
Message 10 of 21
8,002 Views
Message 10 of 21

Re: Whatsapp Connection problem

Hi, have a look at Android Market for Whatsapp.smile happy