Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.
Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.
2016-05-16 10:46 PM
Hi! I'm using xperia ray.Last week I replaced my display and touch set to genuine set because ohf touchpad problem.Afterthat I tried to update my phone by using sony pc companion but it wasn't success. It doesn't boot stuck on sony logo. Can anyone please help me? Sorry for my poor English.
2016-05-17 02:35 AM - edited 2016-05-17 03:51 AM
Welcome to the community.
Updating the phone is not going to help in this situation. You may have to run a full software repair.
EDIT: My mistake, the Xperia Ray is no longer supported by the Xperia Companion or PC Companion software. Please follow @uliwooly's advice on this one
2016-05-17 03:51 AM
It seems that Flashtool or Xperiafirm is the way to go
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-05-19 01:45 AM
I downgrade my phone using flashtool but nothing happened my friend . Afterthat it was stuck in sony ericson logo .