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Sony Xperia Neo not turning on

SOLVED
Unregistered user
Not applicable
Message 1 of 26
21,732 Views
Message 1 of 26

Sony Xperia Neo not turning on

Hi. I wanted to updated my phone to ICS. I followed all the instruction in the thread http://talk.sonymobile.com/thread/35239 .. WHile flashing it said... Flashing loader.. then an Error occucred and it aborted flashing. Now my Mobile wont turn on at all. Even when i connect to charger the warning light also doesn`t show a red colour for charging(like it used to). Now even PC is not detecting the mobile and not even SUS. Please tell me what to do.....

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 26
17,452 Views
Message 2 of 26

Re: Sony Xperia Neo not turning on

was your phone charged at least to 50% when you started the flashing process?, try this

1st remove the battery

2nd press and hold the power button for 10-15seconds

3rd put the battery back on

4th DO NOT attempt to turn it on

5th connect it to a wall charger and wait 30min or so

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

25 REPLIES 25
Emperor
Message 2 of 26
17,453 Views
Message 2 of 26

Re: Sony Xperia Neo not turning on

was your phone charged at least to 50% when you started the flashing process?, try this

1st remove the battery

2nd press and hold the power button for 10-15seconds

3rd put the battery back on

4th DO NOT attempt to turn it on

5th connect it to a wall charger and wait 30min or so

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 26
13,937 Views
Message 3 of 26

Re: Sony Xperia Neo not turning on

How to manually update 2011 Xperias to android 4.0.4 build number 4.1.B.0.431

http://talk.sonymobile.com/thread/38251

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 4 of 26
13,937 Views
Message 4 of 26

Re: Sony Xperia Neo not turning on

First of all thanks for a quick reply ....well... sadly i did try turning it on before your reply... one thing that is different now that when i did turn it on... the warning light blinked green once and the mobile vibrated... then it turned off again and no response .. I pressed the power button again and no response.. but when the remove and reinserted the battery the same thing happened.. SO i tried to repair it with SUS... when i connect with with USB cable the green light stay on and my PC detected the mobile... but after a few seconds the light goes off and systems doesn't detect device any more.. Slightly frowning Face

Unregistered user
Not applicable
Message 5 of 26
13,937 Views
Message 5 of 26

Re: Sony Xperia Neo not turning on

also did what you advised me... currently it is connected to charger but the charging light is still not on Slightly frowning Face ... does this mean that my mobile is beyond repair Slightly frowning Face Slightly frowning Face since there are no sony ericson repair shops where i am currently living !

Emperor
Message 6 of 26
13,937 Views
Message 6 of 26

Re: Sony Xperia Neo not turning on

I would do what I'd suggested and leave it connected for 1 hour or so then take the battery out and repeat the process. the next step will be to borrow a battery.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 7 of 26
13,938 Views
Message 7 of 26

Re: Sony Xperia Neo not turning on

thanks again for the quick reply... OK i will leave it with charger for now... I just hope it gets back to normal... dont want ICS anymore.. just my phone as it was before Slightly frowning Face

Emperor
Message 8 of 26
13,938 Views
Message 8 of 26

Re: Sony Xperia Neo not turning on

Don't lose fait, I think that you didn't had enough battery (50% or more) before flashing

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 9 of 26
13,938 Views
Message 9 of 26

Re: Sony Xperia Neo not turning on

OK I took it off charging... Now When I connect it to my PC.. the red light keeps blinking and the system says that a USB has Malfunctioned and is not recognizable. If i press teh power button the red light blinks three times and nothing else happens....

Emperor
Message 10 of 26
13,938 Views
Message 10 of 26

Re: Sony Xperia Neo not turning on

Does it vibrates? have you tried another computer?

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)