account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Blank white screen when turn on

One time poster
Message 1 of 7
7,378 Views
Message 1 of 7

Blank white screen when turn on

what happened with my phone ? It just showing white screen Slightly frowning Face(((((((((((((( 20130707_174258.jpg

6 REPLIES 6
Demigod
Message 2 of 7
7,281 Views
Message 2 of 7

Re: Blank white screen when turn on

Have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Before starting the repair, create a backup of your material.

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

One time poster
Message 3 of 7
7,281 Views
Message 3 of 7

Re: Blank white screen when turn on

are you sure? i keep on restart,i can answer phone call with guessing the slide but can't see anything

CR1
One time poster
Message 4 of 7
6,772 Views
Message 4 of 7

Re: Blank white screen when turn on

May be

cable called flex cable for the display has gone bad and needs replacement.
Genuine Sony Ericsson Xperia Play R800 Z1i Slide Lcd Flex Cable Ribbon Connector.
 
Thank you.

 

 

 

One time poster
Message 5 of 7
6,503 Views
Message 5 of 7

Re: Blank white screen when turn on

Hi,

I have sony ericcson Xperia play, it is showing the same white screen from past few days and I have tried to repair the software. The problem is inorder to detect my phone in pc companion my phone has to be unlocked but am unable to unlock it..Please help me out of this.


@CR1 wrote:

May be

cable called flex cable for the display has gone bad and needs replacement.
Genuine Sony Ericsson Xperia Play R800 Z1i Slide Lcd Flex Cable Ribbon Connector.
 
Thank you.

 

 

 



@CR1 wrote:

May be

cable called flex cable for the display has gone bad and needs replacement.
Genuine Sony Ericsson Xperia Play R800 Z1i Slide Lcd Flex Cable Ribbon Connector.
 
Thank you.

 

 

 




 

 

One time poster
Message 6 of 7
2,705 Views
Message 6 of 7

Re: Blank white screen when turn on

why has my sony xperia phone gone to white screen

Emperor
Message 7 of 7
2,702 Views
Message 7 of 7

Re: Blank white screen when turn on

@andrew23

 

Follow the above suggestions. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)