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Help with resetting

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Help with resetting

m un telefon sony experiență st23i și am uitat parola, pot să resetez telefonul intră fel ????Am incercat si cu aplicatia de pe laptop dar nu mil recunoaste.

I have a Sony phone experience st23i and i forgot my password, can i reset the phone enters the way ???? i tried with the application on my laptop but it does not recognize me.

gt