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phone wont start

SOLVED
Learner
Message 1 of 8
2,123 Views
Message 1 of 8

phone wont start

as the title implies my xperia go wont start. i have charged it for 2 days straight , and when i hold the power on button nothing happens , it just flashes at the bottom of the screen. help would really really be appreciated Slightly smiling Face

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 6 of 8
2,934 Views
Message 6 of 8

Re: phone wont start

Sorry Ullman4444, all I mean is once the vibrations have stopped, have you simply tried pressing the Power button on the side of the phone to see if it boots.


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

7 REPLIES 7
Sony Xperia Support
Message 2 of 8
2,098 Views
Message 2 of 8

Re: phone wont start

Hi ullman4444,

 

Welcome to the community, 

 

Try the following first and let me know what happens.

 

Press and Hold together: Power Button + Volume Up Button for 10 seconds.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 3 of 8
2,091 Views
Message 3 of 8

Re: phone wont start

hi. my phone vibrated some but no other results.

Sony Xperia Support
Message 4 of 8
2,083 Views
Message 4 of 8

Re: phone wont start

After the vibrations, have you tried powering on the handset?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 5 of 8
2,078 Views
Message 5 of 8

Re: phone wont start

sorry but how do i do that ?

Sony Xperia Support
Message 6 of 8
2,935 Views
Message 6 of 8

Re: phone wont start

Sorry Ullman4444, all I mean is once the vibrations have stopped, have you simply tried pressing the Power button on the side of the phone to see if it boots.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 7 of 8
2,060 Views
Message 7 of 8

Re: phone wont start

yes i have but nothing happens. also i accidentaly marked your answer as the solution. is there anything else left to try ?

Sony Xperia Support
Message 8 of 8
2,054 Views
Message 8 of 8

Re: phone wont start

Ok, you could attempt a software repair on the device with PC Companion.

 

Software repair instructions


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.