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Possible dead pixel and some bugs in GB

SOLVED
One time poster
Message 1 of 8
2,765 Views
Message 1 of 8

Possible dead pixel and some bugs in GB

Hello,

I've purchased Xperia Go today. I don't know if it's set like that or is it a bug, but once I drag anything on the screen it "giggles". It shakes and really acts weird. And that happens all the time. Even in (default) browser. Is that "normal", a bug or something I should go and complain to my vendor about?

I've also got a blue pixel when starting Xperia, just above to the right of the xperia logo. Is that what you guys have as well or is it possibly a dead pixel? It's probably on every black background situation on Xperia.

Please someone from the support let me know if I should use my warranty and take this phone back to the store.

EDIT: Yep it's definitely a dead pixel. I've downloaded an app to check that. It's noticable only on black screen. It's not noticable on any other color.

Please answer to the question regarding stuff "shaking".

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 6 of 8
3,015 Views
Message 6 of 8

Re: Possible dead pixel and some bugs in GB

if it was software related you could use SUS to fix it

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

7 REPLIES 7
Emperor
Message 2 of 8
2,623 Views
Message 2 of 8

Re: Possible dead pixel and some bugs in GB

you should take it to a sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 3 of 8
2,623 Views
Message 3 of 8

Re: Possible dead pixel and some bugs in GB

I've actually got here from support center because there is no useful info in there regarding my problem.

"Sony Xperia™ support forum discussions"

Emperor
Message 4 of 8
2,623 Views
Message 4 of 8

Re: Possible dead pixel and some bugs in GB

yeah but this is a hardware issue, therefore you need the LCD to be replaced

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 5 of 8
2,623 Views
Message 5 of 8

Re: Possible dead pixel and some bugs in GB

I've figured out it was a stuck pixel so I'm trying to fix it.


I do need an answer for this part of the discussion:
"I don't know if it's set like that or is it a bug, but once I drag anything on the screen it "giggles". It shakes and really acts weird. And that happens all the time. Even in (default) browser. Is that "normal", a bug or something I should go and complain to my vendor about?"

Emperor
Message 6 of 8
3,016 Views
Message 6 of 8

Re: Possible dead pixel and some bugs in GB

if it was software related you could use SUS to fix it

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

One time poster
Message 7 of 8
2,623 Views
Message 7 of 8

Re: Possible dead pixel and some bugs in GB

Well updating it to ICS definitely helped out. I was sceptical with speed of ICS, but after a power struggle to install it, it works wonderful. No lag, nothing. Very smooth and fluent. I've got no idea what's everyone complaining about Slightly smiling Face

Thank you once again for your effor Slightly smiling Face

Emperor
Message 8 of 8
2,623 Views
Message 8 of 8

Re: Possible dead pixel and some bugs in GB

anytime Slightly smiling Face enjoy ICS




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)