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Experia Go - MMS & Vibration Issues

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One time poster
Message 1 of 2
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Message 1 of 2

Experia Go - MMS & Vibration Issues

I recently bought the new Sony xperia go mobile phone. It was working just fine but today after almost 3 weeks later I am encountering few problems.


1) I am not able to send any MMS although all the settings are correct according to the mobile network provider.


2) In general phone does not vibrate at all on any mode i.e. always / sound on / sound off for any incoming calls / sms / other notifications. I also do not have the Haptic vibration feedback (it is activated in the sound settings). Saying that from time to time the vibration + Haptic vibration works. The behavior is quite unpredictable. I have tried to factory reset + also tried to repair the phone using Sony PC companion but no use I have no / unpredictable vibration effects what so ever. The phone software is up to date with the latest OS build version.


Please can any one help me fix it... Apart from the above issues, I am happy with my phone.


Thanking you and with kind regards,

Inopro

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Forum Legend
Message 2 of 2
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Message 2 of 2

Re: Experia Go - MMS & Vibration Issues

1.) have you tried with another service provider?

2.) try to do a simple test. dial *#*#7378423#*#* service test> vibration. does the phone vibrate?

if not I suggest to send your phone to a sony service center for repairs. http://www.sonymobile.com/global-en/support/contact-us/


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/

View solution in original post

1 REPLY 1
Forum Legend
Message 2 of 2
2,824 Views
Message 2 of 2

Re: Experia Go - MMS & Vibration Issues

1.) have you tried with another service provider?

2.) try to do a simple test. dial *#*#7378423#*#* service test> vibration. does the phone vibrate?

if not I suggest to send your phone to a sony service center for repairs. http://www.sonymobile.com/global-en/support/contact-us/


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/

View solution in original post