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Album doesn't show images

Inhabitant
Message 1 of 12
21,708 Views
Message 1 of 12

Album doesn't show images

After upgrade to JB album app doesn;t show any images.

 

Is there anything that sony did right with this phone???

11 REPLIES 11
Highlighted
Master
Message 2 of 12
21,704 Views
Message 2 of 12

Re: Album doesn't show images

Clear data for Album app under settings > apps > all > Album > clear data. Restart phone and try again. 

 

If you still can't see any images, clear data for media storage, restart your phone and try again. Note that it can take some time for the phone to index all pictures after you have cleared data for media storage. 

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Regular
Message 3 of 12
21,600 Views
Message 3 of 12

Re: Album doesn't show images

Factory reset this is work
That happened to me and fix it by factory reset

e6611f917m111
Regular
Message 4 of 12
21,600 Views
Message 4 of 12

Re: Album doesn't show images

Factory reset this is work That happened to me and fix it by factory reset

e6611f917m111
One time poster
Message 5 of 12
21,313 Views
Message 5 of 12

Re: Album doesn't show images

hi... im having the same problem... if i clear the data like it says i should do, would that delete all the pics in my album?

Moderator
Message 6 of 12
21,308 Views
Message 6 of 12

Re: Album doesn't show images

Nope,only the application settings.Clear data,restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 7 of 12
20,749 Views
Message 7 of 12

Re: Album doesn't show images

thanks

Rookie
Message 8 of 12
20,735 Views
Message 8 of 12

Re: Album doesn't show images

Great. I cleared the apps cache then restarted and the first time it showed u have no pic then i relaunched it and BOOM!
Master
Message 9 of 12
20,678 Views
Message 9 of 12

Re: Album doesn't show images

Glad to hear you sorted it out! Slightly smiling Face

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Visitor
Message 10 of 12
13,672 Views
Message 10 of 12

Re: Album doesn't show images

I did what you advised and guess what it deleted some of my photos grrrr Crying Face