account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

update failed

SOLVED
One time poster
Message 1 of 4
3,037 Views
Message 1 of 4

update failed

every time i try and update i get this message "nstallation failure. It's unable to install components OR to start the phone update" ive tried to reinstall the appilcation on my pc but no luck. i have also gone through some of the other feed on the fourm but i still get the same issue. any one help ?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Forum Legend
Message 2 of 4
924 Views
Message 2 of 4

Re: update failed

3 REPLIES
Highlighted
Forum Legend
Message 2 of 4
925 Views
Message 2 of 4

Re: update failed

Forum Legend
Message 3 of 4
511 Views
Message 3 of 4

Re: update failed

Also turn off your firewall and/or antivirus then run SUS (make sure to restart your PC after you installed SUS)

if that doesn't work then

restart your PC -> F8 -> safe mode -> run SUS

Also

update/reinstall/install java

http://www.java.com/winoffline_installer

Don't forget to mark the Correct Answers & Helpful Answers

One time poster
Message 4 of 4
511 Views
Message 4 of 4

Re: update failed

thanks dude, it worked like a charm, sweet, thanks!!!!