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Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

SOLVED
One time poster
Message 1 of 51
65,497 Views
Message 1 of 51

Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Hi, greetings!

can anyone help me? I've been having this continous and annoying reboot loop problem since yesterday in my Xperia Arc. It started when the phone started to lagg a bit then i tried removing the battery from the case, tried turning it on after a few minutes then this reboot loop started to occur. Since then it hasn't made a single successful boot. Tried connecting it to a PC to try and solving it using a PC companion but the app can't recognize the device due to consistent reboot looping. I tried removing the SD card and/or the SIM as it might cause the problem, I aslo tried inserting a small bit of paper as everyone suggests online inside the battery case, still no luck. .any ideas?

P.S.

I tried browsing for some ideas for repair in these forums but the processes kinda confuses me. I just need a clean and easy repair ASAP. Thanks guys!

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 51
71,574 Views
Message 2 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

50 REPLIES 50
Emperor
Message 2 of 51
71,575 Views
Message 2 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
One time poster
Message 3 of 51
58,306 Views
Message 3 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

thanks will try that in a bit. does it need reformatting and stuff?

plus how do i get my device be recognized in these tools/apps for repair? it keeps on rebooting :/

One time poster
Message 4 of 51
58,306 Views
Message 4 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

I cant get my device be recognised in my pc. .it keeps on rebooting. .i can't back my files up. .help? any ideas?

Emperor
Message 5 of 51
58,306 Views
Message 5 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

remove the battery > do NOT try to turn it on > install SUS > restart your PC > run SUS > press and hold back then connect the usb cable > do NOT release the back button > and wait, if that doesn't work restart your PC > disable your firewall and antivirus > run SUS and try again




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 6 of 51
58,301 Views
Message 6 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

got it. .it has been recognised. thanks.

one more thing, is there a way to backup atleast my contact list in my phone w/o the need for my phone to turn on? coz it just keep on rebooting. I can't transfer my contact list to my SD card :/

Emperor
Message 7 of 51
58,300 Views
Message 7 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

not at all unless you had backed up your contacts with

the backup & restore app

or

synced with google




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 8 of 51
58,297 Views
Message 8 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

oh. .ok. .then I have no choice then. .ill just follow the instructions showed by SUS and hopefully it solves the rebooting issue. Best hopes! Thanks mate!

Emperor
Message 9 of 51
58,296 Views
Message 9 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

anytime




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 10 of 51
58,158 Views
Message 10 of 51

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Hi it's me again. I kinda have a weird hypothesis on why my phone keeps on restarting. .

I tried so hard to boot my phone as long as possible keeping it from restarting. .and noticed that my bluetooth and wi-fi ticker is on. So i turned them off. .suddenly the rebooting stops. .now it works perfectly fine :/

what could be the problem here? I am so confused :/