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New SD Card - Phone Deletes Contents on boot.

SOLVED
Unregistered user
Not applicable
Message 1 of 9
7,964 Views
Message 1 of 9

New SD Card - Phone Deletes Contents on boot.

Hi,

I have just bought a 32Gb SD Card for my arc. I have been trying desperately for days to get my contents of my old 8Gb card onto the new one, but without any luck.

Basically, I can spend hours transferring the 4 or 5 Gb of data I have onto the new memory card via file transfer, but when i put it into the phone, it says "preparing SD Card..." and then when i look at it, everything is gone except for a few system-looking files.

I have formatted to FAT32 as suggested by customer support. I have put it all on fresh, copying it directly onto the new card from the old one.

i am at the end of my tether! I know that the SD card is fine because it keeps all of my information between computers. It just will not keep it on the phone...

Any ideas?

Thanks,

Martin

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 6 of 9
2,597 Views
Message 6 of 9

Re: New SD Card - Phone Deletes Contents on boot.

yeah that seems like a faulty SD card, can you exchange it?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

8 REPLIES 8
Emperor
Message 2 of 9
2,272 Views
Message 2 of 9

Re: New SD Card - Phone Deletes Contents on boot.

why don't you put then new SD card on your phone, then mount it to your computer, and then transfer everything




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 3 of 9
2,272 Views
Message 3 of 9

Re: New SD Card - Phone Deletes Contents on boot.

I have tried doing that, but still everything disappears. All photos, videos, apps...

Basically, i have the old card in my SD card reader on my laptop, and my new card in the phone, connected to the laptop..

I can copy all I like over to the new card, and it will show up fine until I unmount the phone, at which point it says "preparing SD Card" and then nothing is available again, and when I look, the card is all but empty.

Emperor
Message 4 of 9
2,272 Views
Message 4 of 9

Re: New SD Card - Phone Deletes Contents on boot.

try to do the same and then test it on another phone see if the same problem occurs, if it does then you have a faulty SD card




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 5 of 9
2,272 Views
Message 5 of 9

Re: New SD Card - Phone Deletes Contents on boot.

I haven't got any other phones to try it on. however, I am seeing another problem now in that anything I save to the new SD card - photos, etc. are unavailable when i restart the phone.

I am starting to think that you are right and I have been sold a faulty SD Card. What do you think?

Emperor
Message 6 of 9
2,598 Views
Message 6 of 9

Re: New SD Card - Phone Deletes Contents on boot.

yeah that seems like a faulty SD card, can you exchange it?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 7 of 9
2,272 Views
Message 7 of 9

Re: New SD Card - Phone Deletes Contents on boot.

unfortunately it was an eBay purchase, and as such I think I have just made a dodgy purchase that can't be reversed. Shame, because I was really looking forward to filling it with movies. :|

Emperor
Message 8 of 9
2,272 Views
Message 8 of 9

Re: New SD Card - Phone Deletes Contents on boot.

you could keep trying to reformat and test it with another phone, maybe just maybe it might work




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 9 of 9
2,247 Views
Message 9 of 9

Re: New SD Card - Phone Deletes Contents on boot.

Have exactly the same problem. With Z1 phone and 64GB card. Tried everything that came to mind. Including everything listed. Except another card. But will try that today. Card itself works between computers. Just not on the phone. Even when you transfer stuff with media go stuff gets deleted. Regardless of what mode is selected for usb connectivity. Syncing stuff works until reboot. When it's all fresh again..... Grinds my gears a LOT.