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Gallery doesn't work after android 4.0.4 update

Accepted Solution Solved
One time poster
Posts: 2
Registered: ‎2012-08-16
Accepted Solution

Gallery doesn't work after android 4.0.4 update

Hello,

A few days ago i updated my Xperia Arc to Android 4.0.4. Now i can't see the pictures and video's that I have on my sd-card in the gallery. They are in the same map as the pictures that i made since I updated my phone. I tried to do settigs > apps -> all > gallery -> clear cache and force stop, then restart, I looked if my album is disabled, it was not. I tried to open the files with astro, that works with the normal gallery, not with the Xperia Gallery, but they still won't appear in the gallery. I also tried to disconnect my sd-card,with no results.

Could someone help me what to do, so I can see me pictures and video's again?


Accepted Solutions
Solution
‎2015-08-28 01:23 AM
Sony Xperia Support
Posts: 9,133
Registered: ‎2010-11-12

Re: Gallery doesn't work after android 4.0.4 update

Check if you can clear data for media storage, then check if your media appear again.

Settings > App's > All > Media storage > Clear data.

View solution in original post


All Replies
Solution
‎2015-08-28 01:23 AM
Sony Xperia Support
Posts: 9,133
Registered: ‎2010-11-12

Re: Gallery doesn't work after android 4.0.4 update

Check if you can clear data for media storage, then check if your media appear again.

Settings > App's > All > Media storage > Clear data.