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Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

SOLVED
Unregistered user
Not applicable
Message 61 of 84
608 Views
Message 61 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Hi all,

I am having Xperia Ray with Android 4.0.3 version.

I am also having same issue cant able to connect to exchange server...

"Waiting for syn " hangs for ever.....could someone help...

Thanks

Mani

Unregistered user
Not applicable
Message 62 of 84
608 Views
Message 62 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

The problem remains after the update to Android 4,

Still use "Touch down" third party client to connect to my company's exchange account that is very dissapointed.

I have no problem to set up active sync accounts with other Android mobiles.

Sony Xperia Support
Message 63 of 84
608 Views
Message 63 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Could those of you who still experience the waiting for sync problem running on Android 4.0.4 please send me phone and server details in a PM.

Highlighted
One time poster
Message 64 of 84
608 Views
Message 64 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Done, thanks, Johan.

All: "Like" the original post if you want this solved and/or found this a useful thread Slightly smiling Face

One time poster
Message 65 of 84
608 Views
Message 65 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Hi

I tried one more time it says security error.

Regards,

Sriniwas

Bangalore, India

One time poster
Message 66 of 84
608 Views
Message 66 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Having the same issue on 4.0.3 as all above but when I check for updates on phone or via Companion it says it's up-to-date. So can't update to 4.0.4 to test. Is there another method of updating that people are using?

Arc S - UK Device

uptodate.png

One time poster
Message 67 of 84
608 Views
Message 67 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Any updates on the subject? - still having the issue on my ray handset with 4.0.4 ...

Exchange is 2010 SP1.

Unregistered user
Not applicable
Message 68 of 84
608 Views
Message 68 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

I am experiencing the same problem on my Xperia S which I recently upgraded to Android 4.0.4. Had to remove the Exchange account as it was draining my battery!

A fix is highly appreciated, to say the least.

One time poster
Message 69 of 84
608 Views
Message 69 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Hi

I am able to connect with Touch Down application to my corporate account. It is not working with native client provided by ICS . Check the log of touch down and try to fix in native please.

Version : 7.3.00015

------------------------------

Device:

SEMC

LT18i

4.1.B.0.431

4.1.B.0.431

Sony Ericsson

LT18i

LT18i_1254-2184

Current Device ID :352600056890693

------------------------------

Configuration

UserID:ing14497

Domain:code1

Server:mail.Philips.com

ActiveSync Server:mail.Philips.com

Class :com.nitrodesk.activesync.

ActiveSyncServiceProvider141
SSL:true
Max Days:3
Max Calendar History code:4
Options:-970968243
Poll:60
Push Enabled:true
ISA Flags:destination=Z2F&flags=0
Uses ISA:false
Email:t.sriniwas@philips.com
MaxDownload Size:0
Enable HTML:true
AS ProtocolVersion :-115
Version String:Versions:Microsoft-IIS/7.5,2.0,2.1,2.5,12.0,12.1,14.0,14.1
TD PreferencesFound:false
Preference RefreshInterval:0
Last Refresh At:Jan 1, 1970 5:30:00 AM
TimeZone ID:Asia/Calcutta
TimeZone :India Standard Time
Offset Now :330 (min)
Savings When in DST Smiling Face with open mouth & closed Eyes (min)
Is in DST Now :false
------------------------------

Provisioning Info:
ActiveSync Status :2
Provisioning Status :1
Policy Key:2016988793
Provisioning Requirements :
AllowStorageCard :true
DeviceEncryptionEnabled :false
RequireDeviceEncryption :false
RequireStorageCardEncryption :true
RequireEncryptedSMIMEMessages :false
RequireEncryptionSMIMEAlgorithm :false
RequireSignedSMIMEAlgorithm :false
RequireSignedSMIMEMessages :false
AllowHTMLEmail :true
------------------------------

NO MDM configured
Enabled Folders :5
------------------------------
Folder Name : Calendar
Folder ID : 4
ActiveSync ID : 4
------------------------------
Folder Name : Contacts
Folder ID : 7
ActiveSync ID : 7
------------------------------
Folder Name : Inbox
Folder ID : 15
ActiveSync ID : 15
Total Emails : 85
Unread Emails : 0
------------------------------
Folder Name : Notes
Folder ID : 22
ActiveSync ID : 22
------------------------------
Folder Name : Tasks
Folder ID : 35
ActiveSync ID : 35
------------------------------
Messages :85
Contacts :112
Appointments Smiling Face with open mouth & closed Eyes
Notes :3
------------------------------
Total BLOBS :206
BLOBS to be deleted :6
------------------------------
QUEUED/FAILED Messages Smiling Face with open mouth & closed Eyes
------------------------------
DB Still allocated for thread :main:1
---------------
Checking System
---------------
Total Memory : 13901792
Free Memory : 1973776
Max Memory : 50331648
---------------
Checking Database
---------------
File Exists : true
File location : /data/data/com.nitrodesk.honey.nitroid/databases/windroid.db
File Size : 232Kb [feather]
Free Space : 253676Kb
File Exists : true
File location : /data/data/com.nitrodesk.honey.nitroid/databases/blobs.db
File Size : 1433Kb [feather]
Free Space : 253676Kb
DB was opened
Version : 700300015
Max Size: 1099511626752
Page Size: 1024
---------------
Integrity Check
---------------
>ok
---------------


21 Jul 15:56:20:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:55pm
21 Jul 15:56:20:[4821]:Request for database in thread 4821 returned a new Thread local helper.
21 Jul 15:56:20:[1]:Remove database for thread :main:1
21 Jul 15:56:20:[1]Grinning FaceB Still allocated for thread :Thread-4821:4821

21 Jul 15:56:20:[1]:Closing database for thread :main:1
21 Jul 15:56:21:[4821]:Remove database for thread :Thread-4821:4821
21 Jul 15:56:21:[4821]:
21 Jul 15:56:21:[4821]:Closing database for thread :Thread-4821:4821
21 Jul 15:56:24:[1]Face with stuck-out TongueOLL OnStart, restarting !
21 Jul 15:56:24:[1]Face with stuck-out TongueOLL : Restarted!
21 Jul 15:56:24:[1]:Request for database in thread 1 returned a new Thread local helper.
21 Jul 15:56:24:[1]:NitroDesk starting listener thread.
21 Jul 15:56:24:[1]Face with stuck-out TongueOLL : out of Restart!
21 Jul 15:56:24:[4822]Face with stuck-out Tongueolling started (Manual/Contact/Calendar/AutoPoll)=(true,false,false,false)
21 Jul 15:56:24:[4822]:Starting BLOB database cleanup :
21 Jul 15:56:24:[4823]:Attachment Cleanup thread starting at 7/21/12 3:56 PM
21 Jul 15:56:24:[4822]:ABORTING cleanup BLOBS, screen activity detected
21 Jul 15:56:24:[4822]:Request for database in thread 4822 returned a new Thread local helper.
21 Jul 15:56:24:[4822]:Starting the refresh request
21 Jul 15:56:24:[4822]:receiver fetching changes
21 Jul 15:56:24:[4822]:Initializing Connection
21 Jul 15:56:24:[4823]:Attachment Cleanup thread stopping at 7/21/12 3:56 PM
21 Jul 15:56:24:[4822]:Connection initialized, with code1\ing14497 to host mail.Philips.com
21 Jul 15:56:24:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:24:[4822]:Available.
21 Jul 15:56:24:[4822]:Looking for changes to update
21 Jul 15:56:25:[4822]:Attempting to get inbox
21 Jul 15:56:25:[4822]:Inbox query returned one folder Inbox
21 Jul 15:56:25:[4822]:Looking for messages to update
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (1 of 8)
21 Jul 15:56:25:[4822]:Marking message as READ
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (2 of 8)
21 Jul 15:56:25:[4822]:Marking message as READ
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (3 of 8)
21 Jul 15:56:25:[4822]:Marking message as READ
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (4 of 8)
21 Jul 15:56:25:[4822]:Marking message as READ
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (5 of 8)
21 Jul 15:56:25:[4822]Grinning Faceeleting message
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (6 of 8)
21 Jul 15:56:25:[4822]Grinning Faceeleting message
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (7 of 8)
21 Jul 15:56:25:[4822]Grinning Faceeleting message
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]Face with stuck-out Tonguerocessing message (8 of 8)
21 Jul 15:56:25:[4822]Grinning Faceeleting message
21 Jul 15:56:25:[4822]:Failed : Retry count is now 1
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]:Network :WIFI//CONNECTED
21 Jul 15:56:25:[4822]:Available.
21 Jul 15:56:25:[4822]:Starting synchronization.
21 Jul 15:56:25:[4822]:Initializing Connection
21 Jul 15:56:25:[4822]:Connection initialized, with code1\ing14497 to host mail.Philips.com
21 Jul 15:56:25:[4822]:Attempting to get inbox
21 Jul 15:56:25:[4822]:Inbox query returned one folder Inbox
21 Jul 15:56:25:[4822]:Syncing only :
21 Jul 15:56:25:[4822]:Inbox
21 Jul 15:56:25:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jQ4JBA8zNTI2MDAwNTY4OTA2OTMEec44eAlUb3VjaGRvd24...
21 Jul 15:56:25:[4822]:Call Execute at 21 Jul 15:56
21 Jul 15:56:25:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:56:49:[4822]:Call break at 21 Jul 15:56
21 Jul 15:56:49:[4822]:Call Return at 21 Jul 15:56
21 Jul 15:56:49:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:56:49:[4822]:Stream Size:15
21 Jul 15:56:49:[4822]Face with stuck-out Tonguerocessing Response as a stream :Content Type:application/vnd.ms-sync.wbxml
21 Jul 15:56:49:[4822]Face with stuck-out Tonguerocessing GETESTIMATE response:GetItemEstimate/Status=143
21 Jul 15:56:49:[4822]:Initializing Connection
21 Jul 15:56:49:[4822]:Connection initialized, with code1\ing14497 to host mail.Philips.com
21 Jul 15:56:49:[4822]:Requesting Provision..
21 Jul 15:56:49:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jRQJBA8zNTI2MDAwNTY4OTA2OTMACVRvdWNoZG93bg==
21 Jul 15:56:49:[4822]:Call Execute at 21 Jul 15:56
21 Jul 15:56:49:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:56:55:[4822]:Call break at 21 Jul 15:56
21 Jul 15:56:55:[4822]:Call Return at 21 Jul 15:56
21 Jul 15:56:55:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:56:55:[4822]:Response :284 bytes
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/DeviceInformaton/Status=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Status=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/PolicyType=MS-EAS-Provisioning-WBXML
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Status=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/PolicyKey=997835349
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/DevicePasswordEnabled=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguein properties changed, resetting last PIN prompt time :This PIN has been used before, please choose another one
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AlphanumericDevicePasswordRequired=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/PasswordRecoveryEnabled=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireStorageCardEncryption=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AttachmentsEnabled=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MinDevicePasswordLength=4
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxInactivityTimeDeviceLock=1800
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxDevicePasswordFailedAttempts=8
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxAttachmentSize=
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowSimpleDevicePassword=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/DevicePasswordExpiration=240
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/DevicePasswordHistory=5
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowStorageCard=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowCamera=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireDeviceEncryption=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowUnsignedApplications=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowUnsignedInstallationPackages=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MinDevicePasswordComplexCharacters=3
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowWiFi=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowTextMessaging=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowPOPIMAPEmail=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowBluetooth=2
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowIrDA=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireManualSyncWhenRoaming=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowDesktopSync=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxCalendarAgeFilter=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowHTMLEmail=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxEmailAgeFilter=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxEmailBodyTruncationSize=-1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/MaxEmailHTMLBodyTruncationSize=-1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireSignedSMIMEMessages=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireEncryptedSMIMEMessages=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireSignedSMIMEAlgorithm=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/RequireEncryptionSMIMEAlgorithm=0
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowSMIMEEncryptionAlgorithmNegotiation=2
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowSMIMESoftCerts=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowBrowser=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowConsumerEmail=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowRemoteDesktop=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/AllowInternetSharing=1
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/UnapprovedInROMApplicationList=
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Data/EASProvisionDoc/ApprovedApplicationList=
21 Jul 15:56:55:[4822]Face with stuck-out Tonguerovision status was 1
21 Jul 15:56:55:[4822]Face with stuck-out Tongueolicy status was 1
21 Jul 15:56:55:[4822]:Acknowledging policy
21 Jul 15:56:55:[4822]:The following policies have been requested :
- Allow Simple password? No
- Password/PIN required
- Failed Attempts 8
- Min Length 4
- Timeout 1800 sec.
- Expires 240 days
- History 5 entries
- Password recovery
- Storage card encryption



21 Jul 15:56:55:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jRQJBA8zNTI2MDAwNTY4OTA2OTMEVcJ5OwlUb3VjaGRvd24...
21 Jul 15:56:55:[4822]:Call Execute at 21 Jul 15:56
21 Jul 15:56:55:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:56:56:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:56pm
21 Jul 15:56:56:[4829]:Request for database in thread 4829 returned a new Thread local helper.
21 Jul 15:56:56:[4829]:Remove database for thread :Thread-4829:4829
21 Jul 15:56:56:[4829]Grinning FaceB Still allocated for thread :main:1
DB Still allocated for thread :Thread-4822:4822

21 Jul 15:56:56:[4829]:Closing database for thread :Thread-4829:4829
21 Jul 15:56:57:[4822]:Call break at 21 Jul 15:56
21 Jul 15:56:57:[4822]:Call Return at 21 Jul 15:56
21 Jul 15:56:57:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:56:57:[4822]:Response :65 bytes
21 Jul 15:56:57:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Status=1
21 Jul 15:56:57:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/PolicyType=MS-EAS-Provisioning-WBXML
21 Jul 15:56:57:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/Status=1
21 Jul 15:56:57:[4822]Face with stuck-out Tonguerocessing responseFace with stuck-out Tonguerovision/Policies/Policy/PolicyKey=2016988793
21 Jul 15:56:57:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jQ4JBA8zNTI2MDAwNTY4OTA2OTMEec44eAlUb3VjaGRvd24...
21 Jul 15:56:57:[4822]:Call Execute at 21 Jul 15:56
21 Jul 15:56:57:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:56:58:[4822]:Call break at 21 Jul 15:56
21 Jul 15:56:58:[4822]:Call Return at 21 Jul 15:56
21 Jul 15:56:58:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:56:58:[4822]:Stream Size:28
21 Jul 15:56:58:[4822]Face with stuck-out Tonguerocessing Response as a stream :Content Type:application/vnd.ms-sync.wbxml
21 Jul 15:56:58:[4822]Face with stuck-out Tonguerocessing GETESTIMATE response:GetItemEstimate/Response/Status=1
21 Jul 15:56:58:[4822]Face with stuck-out Tonguerocessing GETESTIMATE response:GetItemEstimate/Response/Collection/CollectionId=15
21 Jul 15:56:58:[4822]Face with stuck-out Tonguerocessing GETESTIMATE response:GetItemEstimate/Response/Collection/Estimate=0
21 Jul 15:56:58:[4822]:Synchronizing folder Inbox Sync Key is :1879132096
21 Jul 15:56:58:[4822]:Enabling rights management in Sync
21 Jul 15:56:58:[4822]:Setting download size to 20480
21 Jul 15:56:58:[4822]:Setting calender zoom percent :150
21 Jul 15:56:58:[4822]:Setting calender zoom percent :150
21 Jul 15:56:58:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jQAJBA8zNTI2MDAwNTY4OTA2OTMEec44eAlUb3VjaGRvd24...
21 Jul 15:56:58:[4822]:Call Execute at 21 Jul 15:56
21 Jul 15:56:58:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:57:00:[4822]:Call break at 21 Jul 15:57
21 Jul 15:57:00:[4822]:Call Return at 21 Jul 15:57
21 Jul 15:57:00:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:57:00:[4822]:Stream Size:0
21 Jul 15:57:00:[4822]Face with stuck-out Tonguerocessing Response as a stream :
21 Jul 15:57:00:[4822]:Folder Inbox has changes, syncing it now.
21 Jul 15:57:00:[4822]:Synchronizing folder Inbox Sync Key is :1879132096
21 Jul 15:57:00:[4822]:Enabling rights management in Sync
21 Jul 15:57:00:[4822]:Setting download size to 20480
21 Jul 15:57:00:[4822]:Making request to :https://mail.Philips.com/Microsoft-Server-ActiveSync?jQAJBA8zNTI2MDAwNTY4OTA2OTMEec44eAlUb3VjaGRvd24...
21 Jul 15:57:00:[4822]:Call Execute at 21 Jul 15:57
21 Jul 15:57:00:[4822]:Entering NON-PING Mode : Default Retries
21 Jul 15:57:02:[4822]:Call break at 21 Jul 15:57
21 Jul 15:57:02:[4822]:Call Return at 21 Jul 15:57
21 Jul 15:57:02:[4822]:Request returned :HTTP/1.1 200 OK
21 Jul 15:57:02:[4822]:Stream Size:167
21 Jul 15:57:02:[4822]:Receiving GZIP stream:167
21 Jul 15:57:02:[4822]Face with stuck-out Tonguerocessing Response as a stream :Content Type:application/vnd.ms-sync.wbxml
21 Jul 15:57:02:[4822]Face with stuck-out Tonguerocessing response:Sync/Collections/Collection/SyncKey=414807894
21 Jul 15:57:02:[4822]Face with stuck-out Tonguerocessing response:Sync/Collections/Collection/CollectionId=15
21 Jul 15:57:02:[4822]Face with stuck-out Tonguerocessing response:Sync/Collections/Collection/Status=1
21 Jul 15:57:02:[4822]Grinning Faceeleting mails received before Jul 18, 2012 3:57:02 PM
21 Jul 15:57:02:[4822]Grinning Faceeleting events before Jul 7, 2012 3:57:02 PM
21 Jul 15:57:02:[4822]:Starting BLOB database cleanup :
21 Jul 15:57:02:[4822]:ABORTING cleanup BLOBS, screen activity detected
21 Jul 15:57:02:[4830]:Attachment Cleanup thread starting at 7/21/12 3:57 PM
21 Jul 15:57:02:[4830]:Attachment Cleanup thread stopping at 7/21/12 3:57 PM
21 Jul 15:57:02:[4822]:Setting null bsp!
21 Jul 15:57:02:[4822]:Updating next alarms
21 Jul 15:57:02:[4822]Grinning Faceone next alarms
21 Jul 15:57:02:[4822]:Synchronization completed with nchanges =0
21 Jul 15:57:02:[4822]:Updating last update time for context :com.nitrodesk.nitroid.MainApp
21 Jul 15:57:02:[4822]Grinning Faceone Updating last update time
21 Jul 15:57:02:[4822]:Updating next alarms
21 Jul 15:57:02:[4822]Grinning Faceone next alarms
21 Jul 15:57:02:[4822]:Remove database for thread :Thread-4822:4822
21 Jul 15:57:02:[4822]Grinning FaceB Still allocated for thread :main:1

21 Jul 15:57:02:[4822]:Closing database for thread :Thread-4822:4822
21 Jul 15:57:02:[4822]:Closing BLOB database for thread :Thread-4822:4822
21 Jul 15:57:02:[4822]:NitroDesk Listener thread shutting down.
21 Jul 15:57:09:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:56pm
21 Jul 15:57:09:[1]:Refresh Email list
21 Jul 15:57:09:[1]:COUNT Query: Total Items 3
21 Jul 15:57:09:[1]:Unread Items in Folder 2
21 Jul 15:57:29:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:57pm
21 Jul 15:57:29:[4835]:Request for database in thread 4835 returned a new Thread local helper.
21 Jul 15:57:29:[1]:Remove database for thread :main:1
21 Jul 15:57:29:[1]Grinning FaceB Still allocated for thread :Thread-4835:4835

21 Jul 15:57:29:[1]:Closing database for thread :main:1
21 Jul 15:57:29:[4835]:Remove database for thread :Thread-4835:4835
21 Jul 15:57:29:[4835]:
21 Jul 15:57:29:[4835]:Closing database for thread :Thread-4835:4835
21 Jul 15:57:30:[1]:Request for database in thread 1 returned a new Thread local helper.
21 Jul 15:57:30:[1]:Remove database for thread :main:1
21 Jul 15:57:30:[1]:
21 Jul 15:57:30:[1]:Closing database for thread :main:1
21 Jul 15:57:32:[1]:Request for database in thread 1 returned a new Thread local helper.
21 Jul 15:57:32:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:57pm
21 Jul 15:57:32:[4838]:Request for database in thread 4838 returned a new Thread local helper.
21 Jul 15:57:32:[4838]:Remove database for thread :Thread-4838:4838
21 Jul 15:57:32:[4838]Grinning FaceB Still allocated for thread :main:1

21 Jul 15:57:32:[4838]:Closing database for thread :Thread-4838:4838
21 Jul 15:57:35:[1]:COUNT Query: Total Items 3
21 Jul 15:57:35:[1]:Unread Items in Folder 2
21 Jul 15:57:35:[1]Grinning FaceB Still allocated for thread :main:1

21 Jul 15:57:35:[1]:Remove database for thread :main:1
21 Jul 15:57:35:[1]:
21 Jul 15:57:35:[1]:Closing database for thread :main:1
21 Jul 15:57:35:[1]:Closing BLOB database for thread :main:1
21 Jul 15:57:35:[1]:Request for database in thread 1 returned a new Thread local helper.
21 Jul 15:57:35:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:57pm
21 Jul 15:58:23:[1]:COUNT Query: Total Items 3
21 Jul 15:58:23:[1]:Unread Items in Folder 2
21 Jul 15:58:23:[1]Grinning FaceB Still allocated for thread :main:1

21 Jul 15:58:23:[1]:Remove database for thread :main:1
21 Jul 15:58:23:[1]:
21 Jul 15:58:23:[1]:Closing database for thread :main:1
21 Jul 15:58:23:[1]:Closing BLOB database for thread :main:1
21 Jul 15:58:23:[1]:Request for database in thread 1 returned a new Thread local helper.
21 Jul 15:58:39:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:57pm
21 Jul 15:59:06:[1]:Last PIN prompt:Saturday, 21 Jul 2012, 3:58pm
21 Jul 15:59:08:[1]:COUNT Query: Total Items 4
21 Jul 15:59:08:[1]:Unread Items in Folder 4
21 Jul 15:59:08:[1]Grinning FaceB Still allocated for thread :main:1

21 Jul 15:59:08:[1]:Remove database for thread :main:1
21 Jul 15:59:08:[1]:
21 Jul 15:59:08:[1]:Closing database for thread :main:1
21 Jul 15:59:08:[1]:Closing BLOB database for thread :main:1

------SYNC LOG------
LOG not found : /data/data/com.nitrodesk.honey.nitroid/sync.log: open failed: ENOENT (No such file or directory)
############# ANR LOG:
EXCEPTION READING ANR: /data/anr/traces.txt: open failed: ENOENT (No such file or directory)

One time poster
Message 70 of 84
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Message 70 of 84

Re: Email 4.0.1 "Waiting for sync" on corporate Exchange/Activesync

Srini, as your collleague I recommend the workarounds suggested earlier (3rd party email client), and not publish the TouchDown log with all your details here...