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Can't Download Apps or Update Apps

SOLVED
Unregistered user
Not applicable
Message 1 of 11
11,868 Views
Message 1 of 11

Can't Download Apps or Update Apps

Everytime I try to download a new app (free) I get an error message saying "Error processing purchase DF-BPA-13"

Also when I try to update apps I get an error message "Could not be downloaded due to an error RPC:AEC:0"

I am connected to wifi at home and get these messages, also when I am out of home when I have roaming access.

Dave Summers

DaveSummers@sky.com

1 ACCEPTED SOLUTION

Accepted Solutions
Visitor
Message 6 of 11
8,640 Views
Message 6 of 11

Re: Can't Download Apps or Update Apps

try resetting your phone after backing up everything

10 REPLIES 10
Emperor
Message 2 of 11
6,322 Views
Message 2 of 11

Re: Can't Download Apps or Update Apps

do you have GB or ICS?

if you have ICS > settings > apps > all > market/play store > clear everything and uninstall updates

GB > settings > apps > manage apps > all > market/play store > clear everything and uninstall updates

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 3 of 11
6,322 Views
Message 3 of 11

Re: Can't Download Apps or Update Apps

I am in the UK and am using Android, by GB I assume you mean UK.

I tried what you suggested and am now getting the error message "could not be downloaded due to an error (-101)" This was when I was trying to download a free app.

Emperor
Message 4 of 11
6,322 Views
Message 4 of 11

Re: Can't Download Apps or Update Apps

GB = Gingerbread = android 2.3.4

if you have ICS/android 4.0 > settings > apps > all > market/play store > clear everything and uninstall updates

GB/android 2.3.4 > settings > apps > manage apps > all > market/play store > clear everything and uninstall updates

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 5 of 11
6,322 Views
Message 5 of 11

Re: Can't Download Apps or Update Apps

I have Android 4.0.4-UL5_3w and have cleared the app as above and am still getting error message (-101)

Visitor
Message 6 of 11
8,641 Views
Message 6 of 11

Re: Can't Download Apps or Update Apps

try resetting your phone after backing up everything

Unregistered user
Not applicable
Message 7 of 11
6,322 Views
Message 7 of 11

Re: Can't Download Apps or Update Apps

Many thanks, I have reset to factory reset and everything is now working fine.

Again many thanks.

Dave Summers

Visitor
Message 8 of 11
6,322 Views
Message 8 of 11

Re: Can't Download Apps or Update Apps

It was my pleasure.Smiling Face with open mouth & closed Eyes

Highlighted
One time poster
Message 9 of 11
6,322 Views
Message 9 of 11

Re: Can't Download Apps or Update Apps

UPDATE: It was only fixed for a couple of downloads. Gonna wipe :-(

Just FYI: This solution worked for me and is less of a pain. If the problem returns I'll do the wipe.

PS: I'm on a Samsung Infuse. The solution was for a Samsung Fascinate.

Apprentice
Message 10 of 11
6,218 Views
Message 10 of 11

Re: Can't Download Apps or Update Apps

i am still facing the same problem i was not able to download some apps on my phone someone told me to upgrade my phone to Android 4.0 and i did that but then i was not even able to update installed apps i reset my phone to factory settings now and still facing the same problem i cannot update any app and i cannot download some apps.