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Almost fully occupied internal storage and contact cloce

Adept
Message 11 of 22
793 Views
Message 11 of 22

How can I create a backup on an Xperia Arc S?

Dear Gents,

 

I am experiencing annoying issue.

 

I would like to backup my cpntacts, sms etc but If I navigate ti settings-backup, there ar only two options.

 

use existing account aka my gamil or create one.

 

If I tap anything nothing hapen

 

Does any body have idea how to do it?

 

Any ideawould be welcomed!

 

Thanks

 

Andy Krnac, Slovakia

 

Adept
Message 12 of 22
723 Views
Message 12 of 22

Re: How to unroot xperia c?

Hi thommo can you be more conctrete kindly how to use flash tool in rder to I could reflash to recommended build? I would like to get rid rooting of Xperia C1 becasuse of I do not want to ooose warranty!!!

 

Anyway is it possible revert bakck rooted Xperia C1 to stock irmware>

 

Any idea would be welcomed!

 

 

Regards

 

 

Andy from Slovakia

Forum Legend
Message 13 of 22
791 Views
Message 13 of 22

Re: How to make backup at Xperia C1

http://support.sonymobile.com/global-en/xperiaz1compact/userguide/Backing-up-and-restoring-content-o...


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Adept
Message 14 of 22
784 Views
Message 14 of 22

Re: How to make backup at Xperia C1

Sir it just does not work.

 

Xperia PC suite program complains it can not connect my crappy C1 Xperia.

 

Anyway how to do local phone backup (at least contacts) directly on experia C1?

 

In menu I see my gmail account or add new one but nothing happen.

 

Also I do not have idea how to check at gmail website where my contacts has been backuped???

 

Any advice would be welocmed.

 

 

Andy Krnac, regards

Sony Xperia Support
Message 15 of 22
768 Views
Message 15 of 22

Re: How to make backup at Xperia C1

Hi @andyxxl,

I would like to confirm which device you have that you trying to create a backup using Xperia Companion.

Is it an Xperia C or an Xperia Z1?

Make sure that you are using the correct software when creating the backup.

The software that you should use is named Xperia Companion and is available for both Windows and Mac.

If you want to backup your contacts to your Google account in the phone, start with opening up the Contacts application > 3 dots > Export/backup > choose the storage you would like to use and wait for the export to be completed.

When it has completed, tap the 3 dots again and choose "Import" > tap on the storage that you exported the contacts to > tap on your Google account. The contacts will now be imported to your Google account and when it's done you can see all of them on the link below, using a web browser.

contacts.google.com

Let us know how it goes! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Adept
Message 16 of 22
760 Views
Message 16 of 22

Re: How to make backup at Xperia C1

Sir It is Xperia C1.

 

I can not connect that experia by PC companion software even USB cable or USB port on PC works!

 

 

I do want to know how to make local backup or export contact to gmail account at least?

 

Would you be so kind and send me printscreens how it works at your Xperia hanset?

 

Any advice would be welcomed!

 

Regards

 

Andy from Slovakia

Highlighted
Sony Xperia Support
Message 17 of 22
746 Views
Message 17 of 22

Re: How to make backup at Xperia C1

Hi again!

I'm afraid that we don't have a device called Xperia C1, we have devices that are called Xperia C, Xperia C3, Xperia C4 and Xperia C5 Ultra.

Could you please check which device you have? You can find which phone model you have in Settings > About phone.

There is a create guide here at the forums on how to backup using Xperia Companion with pictures and clear instructions, have a look at the one and see if that answers your questions! Slightly smiling Face

How-to-backup-and-restore-your-files-using-Xperia-Companion

I would gladly post screenshots of how can do it in your phone, just to make sure that everything looks the same as in your phone I'd like to know which phone model you are using! Slightly smiling Face

Keep me posted!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Adept
Message 18 of 22
744 Views
Message 18 of 22

Re: How to make backup at Xperia C1

Dear Sir,

 

so from settings/about menu is model LTI8i.

 

As I have remebered if I connect to Xperia companion ulility, no phone connected!

 

It is really, really weird!

 

Is not there some 3rd party utility which can help?

 

Regards

 

Andrej from Slovakia

 

Sony Xperia Support
Message 19 of 22
725 Views
Message 19 of 22

Re: How to make backup at Xperia C1

Thanks for the update!

LT18i is an Xperia Arc S and that phone model is not supported by Xperia Companion, since the phone has reached its end of support.

Xperia Arc S have no preinstalled application to make a backup from, but you can easily transfer your contacts to your SD card.

Start with opening up the Contacts application > press the button in the bottom right in your phone with 4 lines just above it > Back up contacts, and check the screenshots below.

1.JPG

2.JPG

Now all your contacts are stored on the SD card and you can move the SD card to another phone and import them, photos and such are already saved directly to your SD card in your phone.

I'm not familiar with a third party application that you can use in your phone to create a backup but you can have a look in the Google Play store.

I hope that answers your questions and good luck with the transfer! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Adept
Message 20 of 22
713 Views
Message 20 of 22

Re: How to make backup at Xperia C1

Thanks Sir for all your advices!

 

Finally I have managed backup at Sony athorized repair centre.

 

They did firmware flash including backup and they send me all contacts aka vcf files to my gmail.

 

Also restored SMS messages.

 

But I am really, really desperated with external SD card storage.

 

It is really, really impossible and annoying to install any app at external SD card.

 

But some of them are on external SD card indeed!!!

 

 

I was adviced to root Xperia Arc crap but Kingo root app fails at the end!

 

 

Does anybody have idea how to make root experia the simplest way like one app or whatsoever?

 

 

Any advice would be welcomed!

 

 

Regards

 

Andy from Slovakia