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2015-10-01 07:28 PM
I have the exact same thing. Lower half of touch screen gets very irratic when the screen has been on for a while. If turning the screen off and on, it works again.
Trying a complete reinstall of the phone now, and will see if that works
2015-10-01 08:51 PM
A complete reinstall of the phone via PC Companion (no extra apps installed) did not work. In fact, it's a littel bit worse now. So it has nothing to do with third party apps.
2015-10-01 09:36 PM
Tried to do a repair with Bridge for Mac but where you choose which phone you have, there where no choice for Z5 Compact or no other Z5 models.
2015-10-02 12:26 AM
Same problem here from day one..
Has anybody managed to fix the problem?
And do people know if it's only the compact or the whole z5 series.
2015-10-02 06:12 AM - edited 2015-10-02 06:13 AM
Hi @iasion @Perty @gonzi83 @davekk
Please, try this from your Home screen:
1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on Screen.
5. Tap Force stop -> Clear data.
6. Restart the phone.
***** Be aware that next suggestion will reset all settings of your apps *****
If this issue persists, go to Settings -> Apps -> tap the 3 dots -> tap on Reset app preferences. I'm at disposal for any question.
2015-10-02 08:58 AM
I couldn't find any app called "Screen" in tha all apps section. Is it just named "Screen" or is it called something else?
Trying to reset all app preferences now.
2015-10-02 10:12 AM
Did a factory reset yesterday without luck.
Even before all third party apps was installed the problem occured.
I don't think there is a problem with the homescreen app it's more genberic problem as this occures in games as well.
Also tried to set the "tap" timeout to medium (?) and long without luck.
2015-10-02 02:46 PM
Please, keep us updated.
2015-10-02 05:02 PM
Unfortunately that did not help. Maybe for a while but the problem is back. It seems to happen more often when the phone is busy installing apps or if I'm doing something resource demanding such as browsing heavy web pages