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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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style cover has stopped on Z5 Premium lollipop

SOLVED
Learner
Message 1 of 11
652 Views
Message 1 of 11

style cover has stopped on Z5 Premium lollipop

Hi. I keep getting the Style Cover has stopped message. It pairs fine via Nfc but once I close the cover it stops. I've tried clearing the cache etc and it says the app is the most recent. Any ideas please!
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 4 of 11
978 Views
Message 4 of 11

Re: style cover has stopped on Z5 Premium lollipop

Go to settings - apps, show system first then scroll down to style cover and style cover widget, force stop, clear data and restart your device.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

10 REPLIES 10
Moderator
Message 2 of 11
649 Views
Message 2 of 11

Re: style cover has stopped on Z5 Premium lollipop

Delete the style cover app and restart the pairing process


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Learner
Message 3 of 11
627 Views
Message 3 of 11

Re: style cover has stopped on Z5 Premium lollipop

Hi thanks for replying. I've done that several times but no luck unfortunately
Moderator
Message 4 of 11
979 Views
Message 4 of 11

Re: style cover has stopped on Z5 Premium lollipop

Go to settings - apps, show system first then scroll down to style cover and style cover widget, force stop, clear data and restart your device.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Moderator
Message 5 of 11
617 Views
Message 5 of 11

Re: style cover has stopped on Z5 Premium lollipop

That's the one ^


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Message 6 of 11
597 Views
Message 6 of 11

Re: style cover has stopped on Z5 Premium lollipop

If this issue is solved, you can mark it as solved.Slightly smiling Face

Highlighted
Learner
Message 7 of 11
582 Views
Message 7 of 11

Re: style cover has stopped on Z5 Premium lollipop

Thank you alexdon!! πŸ‘
Learner
Message 8 of 11
555 Views
Message 8 of 11

Re: style cover has stopped on Z5 Premium lollipop

Update πŸ˜₯ it worked for a bit then stopped again. Repeated process, worked then stopped again. Thanks for trying tho, you got me the closed to solving it
Moderator
Message 9 of 11
551 Views
Message 9 of 11

Re: style cover has stopped on Z5 Premium lollipop

@aliVee1 Strange, can you try to check if the same occurs in safe mode?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 10 of 11
541 Views
Message 10 of 11

Re: style cover has stopped on Z5 Premium lollipop

I'll have a go....