account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

rcahandler stopped working

Visitor
Message 1 of 26
10,014 Views
Message 1 of 26

rcahandler stopped working

Every time I restart my Z5 this message comes up " Unfortunatly com.sonymobile.rcahandler has stopped working"

I tried force stopped and and cleared data, then restart and came up with "Unfortunatly com.sonymobile.crashmonitor.system has stopped working"

So force stopped and cleared data on both, and went back to the rcahandler one.

Then the style cover stopped working as well, I think this working again after a few restarts. 

Is phone a lemmon?

25 REPLIES 25
Sony Xperia Support
Message 2 of 26
10,011 Views
Message 2 of 26

Re: rcahandler stopped working

I'm very sorry to hear that.

 

Could you try if this also happens if you restart to safe mode?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Visitor
Message 3 of 26
9,966 Views
Message 3 of 26

Re: rcahandler stopped working

Still happening in safe mode 

Message 4 of 26
9,949 Views
Message 4 of 26

Re: rcahandler stopped working

I would suggest you send the logs to the devolopers in a PM.

 

But this seems to be problem with the Sony Homescreen.

Enthusiast
Message 5 of 26
9,841 Views
Message 5 of 26

Re: rcahandler stopped working

Did you get any sence to this? I have same problem, even though it not a big problem as it only happen few times when booting its still annoying.

One time poster
Message 6 of 26
9,756 Views
Message 6 of 26

Re: rcahandler stopped working

Is there an answer to this? I am getting these messages frequently too.

One time poster
Message 7 of 26
9,214 Views
Message 7 of 26

Re: rcahandler stopped working

This has started happening to me too for the past few months but I don't see any solution to it and my phone has continued to get slower. Not good for an international phone and a flagship phone bought November 2017

Visitor
Message 8 of 26
9,158 Views
Message 8 of 26

Re: rcahandler stopped working

I have the same problem. Sony XZ. Is there a way to fix it?

Also telephone started to work slower and  battery is discharged faster

Learner
Message 9 of 26
9,067 Views
Message 9 of 26

Re: rcahandler stopped working

Hello, 

Any help is appreciated. I got the same problem on my XZ and it's really annoying. I've followed the instruction suggested by SONY but the problem not  sorted out.  SONY have to find a way to fix this. Looks like kind of a bug exists. Thank you. 

Emperor
Message 10 of 26
9,062 Views
Message 10 of 26

Re: rcahandler stopped working

@Tozdemir11

 

do you experience this on safe mode as suggested above?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)