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Z5 dictionary not downloading

SOLVED
One time poster
Message 1 of 3
380 Views
Message 1 of 3

Z5 dictionary not downloading

Hi,

 

I have tried to download two additional dictionaries other than english on my Z5 but the download is never completed. If I click on the selected dictionary, I only get the message "Cancel download?"

I have tried both over WIFI and LTE but there is no difference. This is why, I asume, I also do not have the option to select the languages for which I can get a spell check when writing a message.

Can someone please help?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Adviser
Message 2 of 3
577 Views
Message 2 of 3

Re: Z5 dictionary not downloading

Use vpn and try again, if didnt worked restart your phone and try again, and if didnt worked again do factory data reset.

2 REPLIES 2
Adviser
Message 2 of 3
578 Views
Message 2 of 3

Re: Z5 dictionary not downloading

Use vpn and try again, if didnt worked restart your phone and try again, and if didnt worked again do factory data reset.

Highlighted
Learner
Message 3 of 3
114 Views
Message 3 of 3

Re: Z5 dictionary not downloading

I have the same problem, i recently did a factory reset and after that i can't get a download. How can i do a vpn download?

 

Please help 

 

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