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2016-02-13 11:46 AM - last edited on 2016-02-16 11:54 AM by Christofer
Help!!! Broken screen on Z5, usb recognition NOT done before break. Is there any way to get unit to recognise usb otg so I can use mouse to access . Unlocking is not a problem as thumb print done. I can get to home screen but of course touch don't work at all. Aid or ideas appreciated. Thanks
2016-02-14 08:58 AM
2016-02-16 11:54 AM
Sorry to hear this.
I realize this might be too late but you should be able to get the phone to recognise a connected USB device by forcing a power off (pressing and holding volume up (+) and the power key) and then powering on the phone with the USB device already connected to the phone with an OTG adapter.
2016-06-28 02:35 PM
how can i change the phone into media file transfer mode i was able to login using the steps with an OTG cable but how do i change the mode of the phone to MTP mode ?
2016-07-04 09:37 AM
Thanks for the tip on how to get the Sony Experia z5 to recognise a USB mouse with USB otg. I brought the adaptor from Maplin, we even tried it in store (which didn't work) but I brought it anyhow to try again at home. So now i can access the phone and perhaps do an online backup ( next thing to try).
Next question is can i connect my Experia to Xperia Xompanion on my PC at the same time ?
Normally I would use USB, however that is taken. Can I make a WIFI connection ?
2016-07-05 04:37 PM
@KyleTommo It will not be possible to select connection mode if you connect the phone to a PC after unlocking it. What you can do is use the OTG cable and mouse to make a backup to an SD card or to the online account using the Backup & Restore feature found in Settings.
@davrix Xperia Companion will not be able to connect to the phone since you need to choose connection mode after connecting the phone to a PC. As mentioned above you can make a backup to an SD card or to the online account. There might also be third party backup alternatives one could turn to.
2016-07-07 08:43 PM
Thank you, thank you, thank you, this answer saved my day, I use to have Sony Z2 with broken screeen, then i found out about the usb mouse, then I`ve upgrade it to Z5 Premium and broke the screen screen yesterday, tryed with the mouse but it didn`t work, i was so surprised and disapointed because of that, never thouth that a simple restart will do it. somethimes the answer is soo simple.