Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-03-07 04:23 PM
I have the same issue with my Z5. After the Nougat update the answering machine disappeared with all my save messages ... not to mention the other issues I've been having with the phone since, like overheating, quick battery drainage and crashing apps. Is there a patch to resolve these issues???
2017-03-07 05:23 PM
If it is some kind of help , the update 32.3.A.0.378 do have the Xperia answer machine .
2017-03-09 06:34 AM
It won't help with the deleted messages and as yet isn't available for me....why does this not surprise me.
2017-04-30 04:47 AM
This is useful. So it looks like it's coming back. But my current version still has it omitted.
2017-05-18 10:53 AM
Just received this from an escalated support query on why Sony Xperia Answering Machine was not present after a systems update. I doubt they had requests to remove it so why did they when I and other were using it? Further, they removed it without explicit warning. Please share any feedback that you receive from Sony on this here. It would also be kind if we had an official Sony response on this matter here on this thread.
2017-05-18 01:52 PM
32.3.A.2.33 has it _ Make sure that ur device updated to latest version
Thanks for the message Pravi and for giving me hope.
I made a screen record of my phone's settings and am uploading it here now https://youtu.be/Eju3SV5K9Nk (will be ready to view in about an hour).
I have got that exact build number 32.3.A.2.33 and do not see Xperia Answering Machine anywhere. Please Pravi or anyone else reply here with a screen shot of the option. Thanks all.
2017-05-18 06:25 PM
Is ur device carrier bounded? Idk why Sony took it off or it must be intended. As from Z3+ to z5 premium the build number is same so far and the software is identical. Z3+ has it still has it. I'm trying to upload a screen record of that. But I'm getting unsupported format error. Did u tried with different firmware?
2017-05-19 09:06 AM
Hi Stuart. I have the Z5 Premium, UK phone on O2, but same software version and since starting the thread on the Sony Xperia Support forum have had no joy with the answering machine. I too lost messages and it was a very useful feature of the phone for me. I am also on the same version of the software and it is not present. I have also done a software repair using Xperia Companion and the feature is still not present. I am guessing that Sony will ditch this piece of the software as only a handful of us have said we used it.....bearing in mind that hundreds have complained about the earphone socket, mine is also broken, and that has been going on for over a year and Sony still don't regard it as a manufacturing fault.....so doesn't fill me with hope for this software...
2017-05-20 05:01 AM
lucky ,i still got it
i wont be shock if its a bug,
after last update some phone furers look didnt update well also charge optimziton cannot turned off
and ringtones works only one 1 speaker while notifction on stereo
sry for my english