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Z5 Premium randomly freezes/hangs

SOLVED
Adviser
Message 1 of 8
1,713 Views
Message 1 of 8

Z5 Premium randomly freezes/hangs

I have had my Z5 Premium for a month or so now and so far 3 times since owning it it has refused to work randomly.

 

It will be fine for days/weeks then randomly when I pick it up and try and unlock it.... Nothing. No life other then the led blinking slowing white. The only way to get it back is power and volume -

 

Once it boots again its fine until the next time. I can see no pattern so far. 

 

Anyone else getting this?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 8
2,485 Views
Message 2 of 8

Re: Z5 Premium screen/power issue

@bazw

 

So far I haven't seen that but you could reinstall the latest update with PCC 

 

software repair

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

7 REPLIES 7
Emperor
Message 2 of 8
2,486 Views
Message 2 of 8

Re: Z5 Premium screen/power issue

@bazw

 

So far I haven't seen that but you could reinstall the latest update with PCC 

 

software repair

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 3 of 8
1,638 Views
Message 3 of 8

Re: Z5 Premium screen/power issue

Thanks for the reply, I have followed your guide and re-installed it.

 

I will see if it does it again and will let you know.

 

Many thanks

 

 

Emperor
Message 4 of 8
1,606 Views
Message 4 of 8

Re: Z5 Premium screen/power issue

@bazw

 

Keep us updated




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Adviser
Message 5 of 8
1,563 Views
Message 5 of 8

Re: Z5 Premium randomly freezes/hangs

So a week on and all is well. Its behaving so far.

With the randomness of the issue I'll give it a while until I think it's cured. Fingers crossed Slightly smiling Face
Emperor
Message 6 of 8
1,470 Views
Message 6 of 8

Re: Z5 Premium randomly freezes/hangs

@bazw

 

Should we close this thread?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 7 of 8
1,460 Views
Message 7 of 8

Re: Z5 Premium randomly freezes/hangs

It has been fine since your suggestion so if you feel its done then we cac close it, no problem Slightly smiling Face

 

Thank you for your help.

 

 

Emperor
Message 8 of 8
1,457 Views
Message 8 of 8

Re: Z5 Premium randomly freezes/hangs

@bazw

 

Anytime, I'm glad I was able to help




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)